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Berlin City Toyota of Portland

4.6

About this business

Location details

191 Riverside Street, Portland, ME, 04103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.64,847 reviews
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Steve1 
8 years ago

"They exceeded expectations!!" We brought our 2016 Toyota Highlander in for repair of the manual drivers seat which was stuck in one position so only my wife could drive. They fixed it quickly. In addition, they noticed that the car was due for state inspection and they performed the inspection for free. They also performed the routine maintenance we had previously scheduled for the next month, saving us a trip to the dealer the next month. All of this was done for free because of the free Toyota care service for 2 years or ... read more

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Judy 
8 years ago

"Toyota RAV4" I had the pleasure of working with Nick Nadeau, on the purchase of my new RAV4. As a female, I am always leary of Salesmen who talk fast, and try to pull the wool over my eyes. I have experienced that, with past dealers, and I am never impressed. At Berlin City though, I had the best, and easiest car buying experience ever. From start to finish, their whole organization was professional. I felt very welcome from the moment I walked in, and all of my questions were answered. I walked out of there very happy with... read more

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Colorado Cole 
8 years ago

"Great Internet Transaction" Our son has been shopping for a Prius Prime for some time and located your dealership and a wonderful sales associate- Peter Gordon. When he inquired if Peter would offer the same great deal he received to his parents, Peter was able to comply with the request. Peter was professional, friendly and extremely competent. We live in Colorado and completed all of the negotiations and details by telephone and internet. Jerrod our finance person was easy to work with us and obtained a good loan for us. ... read more

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Carroll 
8 years ago

"Very very helpful informative patient with my decision makin" Very knowledgeable service. Very patient with my requests for time to consider options . Helpful in considering all possibilities for my combination of budget and car options. 

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wingedkinetics 
8 years ago

"Been coming here for almost a decade, won't go anywhere else" Not only did I get a great deal on a new-to-us car for my wife here years ago, they have taken amazing care of it. We use their great $130 for three oil change / tire rotates plan and save a ton of money. To top it off, the warranty they recommended really came in handy when the navigation died in the car; it saved us a $1700 repair. This is what a dealership should be like. 

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Esther 
8 years ago

"Vehicle serviced well but unhappy with wait time" I would normally provide 4 stars, but I was unhappy with the wait time. It took 1.5 hours for oil change/tire rotation; normally complete under 1 hour (I always wait rather than leave my car). Harold is great to work with, no complaints with his customer service. He was someone who could finally apply my name to the car and husband's to his truck rather than both be under one name which was cumbersome when trying to make appointments, etc. The customer service rating of 3 st... read more

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Joebubar500 
8 years ago

"Best experience we ever had! Our truck came put perfect!" We've never been treated at are car dealership like Berlin city. Sale manager went put of his way to build the truck of my wife's dream we love it so mich 

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SteveP 
8 years ago

"Great assistance" The service coordinator met me and introduced himself, before I could bring the car into the garage, explained what needed to be done and came to inform me when it was ready. An initial test had shown that a new battery was needed, but he rechecked that work and found that it was just a loose connection and no battery needed. 

fredzagrodny's profile image
fredzagrodny 
8 years ago

"Best Dealership that i have ever been in." "Awesome Customer Service" Harold our service rep, was great he explained everything that had to be done, very professional and helpful. I am from Massachusetts and was treated like family at your dealership, Thank You! Thank You! Thank You! 

Frequently asked questions about Berlin City Toyota of Portland

How is Berlin City Toyota of Portland rated?

Berlin City Toyota of Portland has a 4.6 star rating with 4,847 reviews. 

When is Berlin City Toyota of Portland open?

Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.