Bernstein Medical - Center for Hair Restoration

4.5

Dermatologists
New York, NY

About this business

Healthcare Dermatologists

Location details

110 East 55th Street, Floor 11, New York, NY, 10022, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 4:00 p.m.
Tue	8:00 a.m. to 4:00 p.m.
Wed	8:00 a.m. to 4:00 p.m.
Thu	8:00 a.m. to 4:00 p.m.
Fri	8:00 a.m. to 4:00 p.m.
Sat	Closed
Sun	Closed

4.5170 reviews

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Aron M.

4 months ago

I was hoping to make a plan for a restorative procedure after a bad hair transplant back in January at a different clinic. It turned out to be a huge waste of money and time. Basically, after Dr. Shaver, in a quite dismissive way, told me THREE TIMES that I shouldn't have done anything in the first place, completely ignoring my motives and concerns, and her advice was to go home and pluck the entire transplanted area with a tweezer and call it a day. Yes, I was paying for her medical expertise, and I'm not easily offended, ... read more

joan w.

10 months ago

It took us longer to get there than the consultation lasted Not a good vibe from the minute we walked in... From the front desk to the lol 10 minute consult We were told nothing we didn't already know All hype Did not offer alternative treatments Just wrote a prescription

Business response:

Hello Joan, thank you for taking the time to share your feedback. We understand how important your time is, and we sincerely apologize if the consultation felt too brief or didn’t provide the depth of information you were seeking. Our team will reach out to you via email to address any additional questions or concerns you may have and to ensure that all your needs are met. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future. Sincerely, The Bernstein Me... read more

Adam M.

2 years ago

Extremely incompetent. Staff is just as bad. Good money for nothing. I would never think of using him ever again. Worst part is you cannot hold him responsible for a couple of months ad that is how these guys slip through the cracks.

John C.

2 years ago

I'm saying with complete candor that my adult life has been ruined by reputable surgeons in the hair transplant industry, which includes an operation performed by Dr. Bernstein that produced poor cosmetic results and created an additional problem where there was not one previously. This review focuses primarily on Bernstein overharvesting a portion of my scalp to extract follicles to then implant into a hair transplant (HT) scar in an attempt to conceal the scar, but I'm also using it as a platform to shine a spotlight on an... read more

P S.

3 years ago

Had to update my review to "prove" I was legitimately a patient. Pretty classless to try and discredit reviewers by claiming they can't verify you had a procedure. More terrifying, I woke up during the procedure and felt the machine ripping my flesh and they don't remember that!? Maybe that happens a lot at their office, but all the more reason to avoid it. There's nothing I want from their office, this review is to offer my personal experience to people thinking about having the procedure. This is the only one star review I... read more

Business response:

We are having a difficult time determining if this is a legitimate review. We are not able to locate your information in our patient database. If this is in fact a real review and you are an actual patient, please contact us immediately so we can address your concerns.

Andrew H.

3 years ago

Trash business. I paid more than $17,000 for what I now understand is a bad hair transplant. Got an FUT procedure and I've been left with a scar that's genuinely 1cm in width and that spans my entire head. Plus, shortly after the procedure I suffered from shock loss, which Bernstein's own website says is a sign of a bad hair transplant. Do not go to this business unless you'd like to pay an inconceivable sum to look worse than you currently do. Also, if you go to this office, they'll wait until you take powerful medication t... read more

Business response:

Anna B.

3 years ago

After $550 consultation fee (no insurance accepted) and 20 minutes with Dr. Shaver, I left with an instruction for Minoxidil, and nothing else. The process of consultation is that she asked general questions and provide general suggestions. No testing was performed, no cause for my hair loss was determined, and no customized solution was provided. I find the high price unjustifiable, as this consultation provided no more than a free hair loss brochure.

Danny M.

7 years ago

I visited Dr Wolfeld back in October and shelled out $185 for a 5 minute consultation and left with a print out on how to use minoxodil and a recommendation to talk to my general physician. I was already using minoxodil (which I had told him) and he said I was using it correctly, so I'm not sure what the print out was for. I feel like I wasn't taken seriously, was treated very impersonally and wasted my money. Honestly, I went to forhims.com (those guys you've seen on the subway) and they provided me with information on hai... read more

David R.

9 years ago

I had a consultation with Bernstein Medical Hair Restoration Center and was not impressed. I did not get to meet with Dr. Bernstein himself because he was not there, however, I met with one of the doctors on duty (I don't remember his name). He basically told me that a hair transplant is not a viable option because I have thinning hair and I'm not going bald. I don't know the difference but I can tell you with certainty if I would take a picture and post on this website you would clearly see that I am going bald at the crown... read more

Business response:

Hi David, we appreciate your taking the time to write to us but are sorry that you were not satisfied with the treatment options offered. If you would like to discuss your questions further, please contact our office at your convenience by writing to contact@bernsteinmedical.com or calling us. We would be happy to put you in touch with Dr. Wolfeld or Dr. Bernstein.