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Beyer Volvo Cars Falls Church
- Car Dealers
- Falls Church, VA
About this business
Location details
1119 W Broad St, Falls Church, VA, 22046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I are expecting a child and wanted a relatively nice SUV at a reasonable price to start the family. We chose the 2013 Kia Sorento SX and worked with Sean Spicher, the salesman. The buying (and trade-in) process was, from start to finish, awfully orchestrated and mixed with exceptionally rude customer service. The following mistakes were made on their part: they forgot to ask for our cash down payment before leaving the dealership. We had to remind them before we drove off because we didn't want to drive back and ... read more
I can't believe the great comments that others have to offer regarding service. I have been going their for service for 3 years and every problem necessitates 2 trips for resolution. Whatever they "fix" is never really fixed and I have to go back again. Some of the guys on the service line do not seem familiar with the cars and always have to call the mechanics to get an answere to questions. Additionally, the waiting room is uncomfortable. They tried to spiff it up with an oriental carpet and nice coffee machine, but there ... read more
I got an email from Kia informing me that my Kia Sorrento was due its first maintenance service (bought it back in September). After some silly mistake about their operating days (it was during the Christmas holiday--the receptionist offered me an appointment on a day they were closed), I was finally got the first available weekend appointment on Saturday, 1/7. I got there this morning at around 8:45am, and there had to be at least 10-12 people ahead of me. There was a line that queued up the steps, no chairs whatsoever. Wor... read more
I purchased a XC60 at this dealership in 2010. It was a 2011 model year. I seem to have some kind of computer problem with the car. The short story is the car will not start sometimes. It is in the shop for the third time. I took the car in on 12/07/2011 and was told on 12/13/2011 that the part would not be in until 12/21/2011. In my book this is unacceptable.
Went in with an assessment on my trade of $19,500 from a Ford dealer and web information on the average price of the Volvo XC60 with all the desired features/packages we were looking at. Their trade offer was abysmal and their lowest offer on the new car was $800 more than the area average. The finance manager also accused my husband of being "inflexible" because we knew what both cars were actually worth and wouldn't accept being screwed over on the price of either, let alone both. Forget these guys. Just head up to Marylan... read more
Purchased new KIA Soul in November for daughter residing in VA. From start to finish I found the personnel to be less then competent in handling out of state transactions. I have purchased around 60 vehicles in the last twenty years for the family. By far, this was the most distasteful encounter with a dealership. They made a mistake in computing the sales tax to pay to the state of Texas and upon the arrival of the plates attempted to extract an additional $200+ in order to release the plates. The sales manager of the KIA s... read more
While mechanical breakdowns cannot always be attributed to dealer-fault, purchasing a Volvo S60 2.4T only three months ago could suggest Lemon. While the staff are pleasant I do not believe that my experience with multiple visits for mechanical failures suggest that the problem here is not the service interfacers but the quality of worksmanship or mechanics. I would not recommend. If I make two or three visits to the service center in one year, then I would recommend this dealership.
Frequently asked questions about Beyer Volvo Cars Falls Church
How is Beyer Volvo Cars Falls Church rated?
Beyer Volvo Cars Falls Church has a 4.5 star rating with 1,765 reviews.
When is Beyer Volvo Cars Falls Church open?
Beyer Volvo Cars Falls Church is closed now. It will open at 9:00 a.m.