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Beyond Debt
- Credit Counseling Service
- Stafford, QLD
About this business
Location details
National Head Office, 1/57 Hayward St, 1/57 Hayward St, Stafford, QLD, 4053, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Disappointed at no stage of negotiations was I told that it would end up the same as declaring myself bankrupt
Business response:
Hello Stephen,Thanks for your message. The arrangements that we offer are a flexible way for a person to settle their debts withoutfiling for bankruptcy.While there may be some minor similarities between your arrangement and bankruptcy, they are not the same thing. Bankruptcy comes with other implications such as income thresholds, travel restrictions and other consequences depending on a person's circumstances.If you'd like to chat to our team about the differences between the two options, please feel free to call us on 130... read more
At the start and setting up the account the company is great, however you don't get a lot of correspondence thru out the term of the contract. I would never like to be in that situation again, and as this came out of a divorce I don't see it happening again.
It was a hard decision, and the budget was left so tight that I could not have coped over several years. I was fortunate that it was paid off by a family member or I don't know what I would have done. I think it needs to be thought out a little better; I was almost at breaking point by the time it was paid.
I wasn't given all the facts. Had no idea my status after embarking on this would be like a bankruptcy status. So I may as have just gone bankrupt instead of being broke for 4 years
Business response:
Hello Patricia,I'm sorry to hear that you felt you weren't given as much information as you'd have liked.Some of our solutions will leave a notation on a person's credit file however, they are not the same thing as Bankruptcy.Bankruptcy does have further repercussions and as everyone's situation is unique, these consequences will differ, depending on your individual circumstances. If you'd like to discuss this in greater detail, please feel free to phone our team on 1300 725 052 and we'll be more than happy to help.
Nothing
I wish I knew DCS group was just a pack of vulchers preying on people who have hit hard times before I agreed to it. Shame.
Business response:
Hello Brandon,Thank you for the feedback. We pride ourselves on helping people become debt-free. If you'd like to discuss your individual situation with our team, please contact us on 1300 725 052 and we'll be more than happy to assist.
Good service but after debt is paid off it should be a clear slate no record on credit check still having problems getting credit and going through a debt agreement is punishment enough for bad choices in life!!
When signed up every question I asked was given false guidance and has set me back a few years from buying house ect as I explained wasn't having problems paying my loans just wanted to consolidate them and if it affected my credit file would have gone elsewhere I was told it wouldn't affect it ****** off is an understatement
Business response:
Hello Jason,Thank you for your feedback. We pride ourselves on informing all of our clients of the benefits and consequences of the solutions that they opt for and this is also supported by the documents and contracts signed by each of our clients. Thankfully, in most cases, credit file notations are removed after a period of 5 years and then our clients can enjoy being debt-free with the added benefit of a clean credit file. If you'd like to discuss your situation with our team, please call us on 1300 725 052, we'd be more ... read more
The biggest positive I have is their will to work with you when you fall short. You can postpone a week or two and make it up. You can make extra payments without penalty. The biggest negative, was the advice received when I began the debt mediation. I was advised to not make any payments to the ANZ. I could have made arrangements to continue payments. I defaulted & now I have a bad credit rating. I understand a part IX is just as bad. But it could be better.
Business response:
Hello Grant,Thank you for the great, balanced feedback - it's wonderful to hear that you have had some positive experiences with our team and also to receive some constructive feedback for us to consider. The solutions we work with are for people who, for a variety of reasons, are unable to repay their debts when they become due, that is why the majority of our clients don't make repayments to their creditors during the initial stage - simply because they can't afford to. Of course having a default is never ideal but it's of... read more
Frequently asked questions about Beyond Debt
How is Beyond Debt rated?
Beyond Debt has a 4.8 star rating with 1,914 reviews.
When is Beyond Debt open?
Beyond Debt is open now. It will close at 3:00 p.m.