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Beyond Debt
- Credit Counseling Service
- Stafford, QLD
About this business
Location details
National Head Office, 1/57 Hayward St, 1/57 Hayward St, Stafford, QLD, 4053, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Good service but after debt is paid off it should be a clear slate no record on credit check still having problems getting credit and going through a debt agreement is punishment enough for bad choices in life!!
When signed up every question I asked was given false guidance and has set me back a few years from buying house ect as I explained wasn't having problems paying my loans just wanted to consolidate them and if it affected my credit file would have gone elsewhere I was told it wouldn't affect it ****** off is an understatement
Business response:
<div>Hello Jason,</div><div><br /></div><div>Thank you for your feedback. We pride ourselves on informing all of our clients of the benefits and consequences of the solutions that they opt for and this is also supported by the documents and contracts signed by each of our clients. Thankfully, in most cases, credit file notations are removed after a period of 5 years and then our clients can enjoy being debt-free with the added benefit of a clean credit file. If you'd like to discuss your situation with our team, please call ... read more
The biggest positive I have is their will to work with you when you fall short. You can postpone a week or two and make it up. You can make extra payments without penalty. The biggest negative, was the advice received when I began the debt mediation. I was advised to not make any payments to the ANZ. I could have made arrangements to continue payments. I defaulted & now I have a bad credit rating. I understand a part IX is just as bad. But it could be better.
Business response:
<div>Hello Grant,</div><div><br /></div><div>Thank you for the great, balanced feedback - it's wonderful to hear that you have had some positive experiences with our team and also to receive some constructive feedback for us to consider. The solutions we work with are for people who, for a variety of reasons, are unable to repay their debts when they become due, that is why the majority of our clients don't make repayments to their creditors during the initial stage - simply because they can't afford to. Of course having a d... read more
It depends on your age, the support you can have financially from family, work position.. I can't comment for other people but I wouldn't do it again. Depending on how much you owe.. Try other means of finding a way to pay debt back first. Also don't ever get a credit card if you can't control your spending.
Service is great and helped me get out of debt. The only thing i dont like is they never mentioned that you will be under a bankruptcy act which goes on your credit file. Now i am unable to get simple things like a phone or internet plan because of this. Good for the meantime but wrecks your futuer plans. If i knew this, i would have never done it.
Business response:
<div>Hello Miro,</div><div><br /></div><div>Thank you for your feedback - We are really glad that you are enjoying the benefits of one of our solutions. Debt Agreements will leave a notation, similar to Bankruptcy, on a person's credit file, however they are not the same thing. Thankfully, in most cases, the notation only stays for a period of 5 years and once that is complete, you can enjoy a clean credit file plus the numerous benefits of being debt-free! If you'd like to speak with us about your individual situation, plea... read more
I still have not had my credit file removed despite the letter stating its due for removal on April 16 2016.
Business response:
<div>Hi Michelle,</div><div>We thank you for bringing this to our attention, and apologise that Veda did not action our initial request. Due to the privacy act we are not able to confirm requests to clear credit files have been processed. We will continue to work with you to resolve this issueas part of our aftercare service, for as long as it takes.</div><div><br /></div><div><br /></div>
Frequently asked questions about Beyond Debt
How is Beyond Debt rated?
Beyond Debt has a 4.8 star rating with 1,804 reviews.
When is Beyond Debt open?
Beyond Debt is closed now. It will open tomorrow at 8:00 a.m.