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Big Boy
- Restaurants
- Valley View, OH
About this business
Location details
7800 Granger Road, Valley View, OH, 44125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 10:00 p.m. | |
| Sat | 08:00 a.m. to 10:00 p.m. | |
| Sun | 08:00 a.m. to 9:00 p.m. |
Well here we go.. This place isn't exactly the place that I would put on my top to go menu. We walked in while four people were standing around and waited while two of them looked directly at us and said you can get them to another person and then took us to a seat. The waitress was very unhappy to be there and was very noticeable by her attitude and the way she Shrugged us off and didn't care about the service. We placed our order and waited 5 minutes to get drinks when the fountain drinks are only about 20 steps away, she ... read more
Overkill on the ketchup and mustard. Everything tasted awful and was cold. I was also cold the whole time. Service was also ridiculously slow, and it wasn't even busy. Will not be returning.
The last 2 times I ordered food to go i was EXTREMELY disappointed...i even went there in person thinking THAT would ensure me a better result....but...it DID NOT...the 1st time around I watched my food sit under the heat lamp for at least 25 minutes until someone packed it up for me...that should have been a red flag right there...but I hoped for the best....WRONG!...this last time was no better...my onion rings were all dried out and my BLT sandwich looked like it was put together by a toddler it was so sloppy.. and ....a... read more
The food is good, but this one star review is because of a singular event that happened because of a bad manager named Kevin. He used inappropriate language towards a server for doing her job. Jessica was a great server and he fired her on spot in a rude and offensive way. Customers should not have to hear rude language from managers towards anyone! Corporate needs to get rid of Kevin, bring back Jessica and then I'll go back to my prior 4-star review.
Haven't been to a big boy in a long time. Wanted it to be good. But the salad had a lot of icky lettuce. Some onion rings were over cooked out of the 8 you get was kind of sad. And the Cajun pasta dish looked nothing like the pic in menu! The pic shows a chicken breast all sliced, we got 3 pieces of the breast!!!! I took a photo of ours as presented to us and the one in photo. Not to mention it was bland and had no flavor! Had to add some bob's big boy seasoning salt they keep on the table for some taste. So sad to... read more
Does not deserve even one star. The kitchen served us RAW, not pink, but RAW chicken tenders and I am 8 months pregnant. My boyfriend brought it to the manager and showed her the meat and her response was "ok." After making a big deal about it she said across the dining room, "well I was going to comp that." As if anyone would pay for raw food to begin with. She never once apologized for the innocent and was frazzled and hectic after we confronted her. She never once smiled or had any type of customer service. We have been h... read more
Unfortunately, not a great experience. Sat forever waiting for our food. Totally disappointing. There was an elderly couple seated nearby and they waited even longer for their dinner. Our waitress could not handle the dinner crowd volume of business. She dropped salsa on my friend's lap then actually had the nerve to blame him for her mishap. Seriously... What?! The entire experience was like a bad reality tv show. So much for the great Big Boy I remembered from a long time ago.
We' waitiedalmost 30 minutes and still no food........when it arrived, we had one winner out of four dinners. The child's portion was so small that he's still hungry and we all left unhappy. Won't be back.
Hubby and I were starving and had never been to this chain before, so we thought we'd give it a shot. Big mistake. I paid almost $8 for basically half of a crappy sandwich. I got the Slim Jim, which was tiny and disappointing. I would have been happier with fast food, which isn't a far cry from the quality here, but they charge twice as much. Not sure how they get away with that. Hubby said his buffalo chicken sandwich was subpar and tasted like frozen chicken thawed in the microwave. I had a taste and it was mediocre at bes... read more
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 4.1 star rating with 2,425 reviews.
When is Big Boy open?
Big Boy is closed now. It will open at 8:00 a.m.