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7800 Granger Road, Valley View, OH, 44125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 10:00 p.m. | |
| Sat | 08:00 a.m. to 10:00 p.m. | |
| Sun | 08:00 a.m. to 9:00 p.m. |
The food is good, but this one star review is because of a singular event that happened because of a bad manager named Kevin. He used inappropriate language towards a server for doing her job. Jessica was a great server and he fired her on spot in a rude and offensive way. Customers should not have to hear rude language from managers towards anyone! Corporate needs to get rid of Kevin, bring back Jessica and then I'll go back to my prior 4-star review.
Haven't been to a big boy in a long time. Wanted it to be good. But the salad had a lot of icky lettuce. Some onion rings were over cooked out of the 8 you get was kind of sad. And the Cajun pasta dish looked nothing like the pic in menu! The pic shows a chicken breast all sliced, we got 3 pieces of the breast!!!! I took a photo of ours as presented to us and the one in photo. Not to mention it was bland and had no flavor! Had to add some bob's big boy seasoning salt they keep on the table for some taste. So sad to... read more
Does not deserve even one star. The kitchen served us RAW, not pink, but RAW chicken tenders and I am 8 months pregnant. My boyfriend brought it to the manager and showed her the meat and her response was "ok." After making a big deal about it she said across the dining room, "well I was going to comp that." As if anyone would pay for raw food to begin with. She never once apologized for the innocent and was frazzled and hectic after we confronted her. She never once smiled or had any type of customer service. We have been h... read more
Unfortunately, not a great experience. Sat forever waiting for our food. Totally disappointing. There was an elderly couple seated nearby and they waited even longer for their dinner. Our waitress could not handle the dinner crowd volume of business. She dropped salsa on my friend's lap then actually had the nerve to blame him for her mishap. Seriously... What?! The entire experience was like a bad reality tv show. So much for the great Big Boy I remembered from a long time ago.
We' waitiedalmost 30 minutes and still no food........when it arrived, we had one winner out of four dinners. The child's portion was so small that he's still hungry and we all left unhappy. Won't be back.
Hubby and I were starving and had never been to this chain before, so we thought we'd give it a shot. Big mistake. I paid almost $8 for basically half of a crappy sandwich. I got the Slim Jim, which was tiny and disappointing. I would have been happier with fast food, which isn't a far cry from the quality here, but they charge twice as much. Not sure how they get away with that. Hubby said his buffalo chicken sandwich was subpar and tasted like frozen chicken thawed in the microwave. I had a taste and it was mediocre at bes... read more
This was the 1st time in 15yrs that I have been to a Frischs Big Boy restaurant. I had the "Slim Jim" ham sandwich and it was OK and the sandwich was smaller than expected. My guy got their breakfast and said the eggs and hash browns were too watery. There wasn't enough sausage gravy for the biscuits and everything. His bacon and sausage were good.
Stopped in today for the breakfast/brunch... It was GONE!!! It was NOT a gross salad bar, it was great food. the remodel looks nice, but we came for the breakfast buffet. We will miss it and not be back
I called this morning and they NO LONGER HAVE A BREAKFAST BUFFET!!! She said since the renovations, the buffet is gone. I thought renovations were supposed to improve the place, not make it worse. What gives?
Big Boy has a 4.1 star rating with 2,373 reviews.
Big Boy is closed now. It will open at 8:00 a.m.