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Big Boy

4.1

About this business

Location details

7800 Granger Rd, Cleveland, OH, 44125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.12,323 reviews
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Henrietta N.'s profile image
Henrietta N. 
rating
10 years ago

Big boy is awesome. Their food is always great and so is the staff. My family loves this coming to this location. 

Obi Sean K.'s profile image
Obi Sean K. 
rating
11 years ago

We lost our Big Boys in Wisconsin a bit over twenty years ago. So in combination with keeping a promise to the uninitiated and a longing for a Classic, we could not pass this up. The burgers were just as good as I remember them being back in the day! Fortunately, my companion was also impressed with her burger choice. I love the idea of the mini shakes and deserts as it allows for a little treat. The one disappointment was they were out of the fried clams, which on a Tuesday afternoon is unsat! 

Karen A.'s profile image
Karen A. 
rating
11 years ago

Still love this place - we come just for the big boys and the extra sauce......food is consistently good..................we will be back 

Jonathan B.'s profile image
Jonathan B. 
rating
11 years ago

Let me start by saying that when I'm back in the Cleveland area, I'll probably revisit this Big Boy. That being said, it's got a few issues - most of which are out of control of the staff or the owner. Firstly, the food and venue brought back serious nostalgia and the Big Boy sandwich was as delicious as I could recall. The location, however, leaves a lot to be desired. I felt like I was in Detroit or Gary Indiana; i.e. heavy industry. But, the road sign said "Big Boy" and naturally I made a hard cut for the Exit ramp... read more

Business response:

We're actually in the process of getting renovated. Both Ohio stores are working towards getting upgraded to the It's Your Big Boy look of the new stores in Michigan. We'd love for you to come back and see the difference when it's complete. We're glad you enjoyed your food and thank you for your input! 

Paul W.'s profile image
Paul W. 
rating
11 years ago

It's been five years since I've been to this Big Boy but... I wish this chain wouldn't die-off. It has some quality and I never gripe about food...to me, eating-out is a treat whether It's good, bad, or mediocre. I may come to either this Big Boy...or the other one on Brookpark because I also remember the West Park franchise...too bad that one came and went! 

Samantha E.'s profile image
Samantha E. 
rating
11 years ago

I got their breakfast and it was fair. The eggs had water in them, my biscuit with gravy was cold and my toast had so much butter that it oozed out a lot when I bit into it. I really only enjoyed my home fries and orange juice. 

Andrew S.'s profile image
Andrew S. 
rating
11 years ago

i think the restaurant has good points about it. My girlfriend and I like to stop here before seeing a movie up at valley view. we both get double decker burgers (i get mine with bacon) the service was fine, not stellar. The burgers were delicious though and also they weren't that pricey our meal was about $18-19 for the two of us. So if your looking for an average american restaurant that isn't too expensive with ok food then this restaurant is for you. The other restaurants around the movie theater are far better but more ... read more

lawrence s.'s profile image
lawrence s. 
rating
a month ago

I spen 42.oo with tip 50total for 2 eggs 2 small pancakes cold potatoes and like out of freezer and a pop for 3.00.my friend had a burger with onion rings.with water.my pop was flat no carb at all.what a ripp. 

Business response:

Hi Lawrence. Please accept our apologies for the unsatisfactory experience you had at our restaurant. These issues are not representative of the standard we hold our restaurants to. We would like the opportunity to address these issue properly and make things right. Please contact us at feedback@bigboy.com with more details about your visit.  

Shannon L.'s profile image
Shannon L. 
rating
a month ago

I went to the Big Boy at 130th and Brookpark. Floors were gross, my feet were sticking to them and even sticking to the carpet that was worn out. The food was ok but tasted like it was pulled from the freezer and deep fried. I use to eat here as a kid but won't be back to this one again. I will say the waitress we had was friendly and stopped by every so often to see if we needed anything. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 4.1 star rating with 2,323 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 10:00 p.m.