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Big City Wings
- Chicken Wings
- Humble, TX
About this business
Location details
9240 N Sam Houston Pkwy E Suite 101, E. Suite 101, Humble, TX, 77396, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
So I was in this area trying to take a lunch. 1 hour. I have to drive about 6-7 minutes from my office. No problem usually but noticed on several occasions there is not enough wait staff at front and the guy who manages it never steps in. This day I waited at bar for 13 mintes with no service and walked out. I cannot trust this establishment on getting me out in a bytimely manner. I went to Chile's not too far from them and have my lunch within 13-14 minutes. I told the waitress I appreciated her service and left her a good ... read more
The food is not bad, but the customer service is terrible. We order take out and never learn our lesson. Every other time we order take out the order takes forever. We order salads almost every time. I cannot stress enough how bad the take out service is. If you want to wait for almost an hour for your order have fun at this place. It would have been faster to cook at home. I would give zero stars but that wasn't an option. From, a very disappointed customer.
Terrible service. The first time my friends and I came here we had issues with our waitress who got all of our orders wrong. We decided to try them out again about a year later and the service was still terrible. Our waiter didn't greet us until 15 minutes after we were sat down, and we were already wondering what's going on. Fast forward to when he comes and brings our drinks and appetizers, he doesn't bring out 2 drinks that my friends ordered, once we were able to catch him again and ask where they were, he says he forgot... read more
First time trying this restaurant and this will be my last!! Waitress was very slow. I ordered a drink and she forgot it twice!! Food came out and I still didn't have my drink! To add insult to injury our order was wrong so we had to wait for them to remake it. The sauce was not good, the fries were too salty..left the whole meal there. The manager came over and instead of apologizing he made a very condescending remark "well we got the food out fast so what's the problem?" Now you're the problem because I rate this experien... read more
Wasn't impressed with food my first time but it was take out. 2nd time got seated and waited over 20 minutes for the waiter to show up and he never did. We had to walk out. I wonder if the 2 other groups that showed up at the same time we did stayed waiting for someone to take their drink orders.
This place has by far left me some of the worst restaurant experiences of my entire life, came here to "enjoy" wings with my family & I was not greeted at the door, we stood there for at least 7 minutes until one of the bartenders asked if we needed to be sat. The drinks they promote are not worth the money, terrible working staff, they had bugs crawling on our booths and I allowed a manager to know but they claimed they didn't see anything. I am just at loss of words... DO NOT eat here.
I'm not sure how long this location has been open but a lot of work needs to happen. The best news is the food we ordered came out relatively quickly and was good. So the kitchen was in order. Bar staff, wait staff, hostess and manager all need serious help! We waited about 10 minutes standing at the door with 4 other groups of people to be seated while the hostess not only put tables together and move chairs around for a large arty but also had to clean the tables she brought together. The manager saw her multiple times str... read more
New manager holds to his policy regardless. New manager over Sophia who stated no ID no alcohol. OK i get that to a point. Standed outside with new manager for 15 minutes with me explaining the change is new, and to strongly enforce that we have to have an ID for drinks.nis the is a 18+ club? No. Has this been fined by TABC, according to Manger no. He stated chili's was "raided and fined" so they have to enforce ID. Fine. The irk is after we've been going here for more than a year, this is new and if we knew, we would be pr... read more
Pretty nasty place Poor management and unsanitary kitchen practices. Wouldn't eat here if it was free
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 3.9 star rating with 1,115 reviews.
When is Big City Wings open?
Big City Wings is closed now. It will open at 11:00 a.m.