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Big City Wings
- Chicken Wings
- Humble, TX
About this business
Location details
9240 N Sam Houston Pkwy E Suite 101, E. Suite 101, Humble, TX, 77396, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Don't go here to dine in. We have ordered to go a few times (wings are pretty good) and decided to try dining in one Friday night. Hostess said the wait was 25-30 minutes, we ended up waiting over an hour, with our young kids, only to learn the manager was not allowing the hostess to seat anyone else. It was obvious that the kitchen was backed up with to go orders, wait staff were standing around doing nothing, empty tables everywhere. Felt bad for the wait staff missing out on tips. Clearly the people in charge value making... read more
Business response:
Hi Brigitte, We are sorry to hear that and we'd like to hear a little more about your visit. We pride ourselves on our quality wings and service so we always need to know when things don't go quite right. If you have a moment, would you please email wynne@bigcitywings.com to let us know the date & time you were there as well as any additional details that you think we should know? This will help us get to the bottom of what went wrong. We sincerely apologize and hope to hear from you soon.
Idk what happened to this location. Started off great and today was complete TRASH! Server had no clue what he was even doing. My boyfriend ordered a Crawford DRAFT beer, brought him a can, he told him that he asked for draft. I look over and the bartender POURS the van beer into the mug and gives it to the waiter. My boyfriend asked for a water instead & he took 10 minutes to bring it. After this, we look over and there's a family who got there before us, who hadn't even been attended yet. Manager arguing with a customer ov... read more
Worst service ever!!! Place was empty and we didn't even get a menu or any help from anyone when we asked if our server was coming they just looked at us crazy!! So yeah not going back ever!!! And will NOT recommend!!! Big city wings fall creek y'all suck!!!!
When we walked in it was not busy at all, no one ever came to serve us then next couple that came in were greeted and gave the menu right away!! I asked the waitress for help she said I'll call your server, server never came, she then she comes out with a server but to serve the ppl that came in after us!! We walked right out! Smdh we will not go back ever!!
Service is trash and they were not busy just choose not to help me even after seeing me stand for ten minutes when my food was ready already!
Stumbled upon Big City Wings because our local WingStop was close due to tech issues. Anyway. It was a horrible experience. The have some overpriced combos compared to WingStop, the boneless wings are small too, the fries are the smallest portions I've ever seen in ANY restaurant. We ordered (curbside) two 10 boneless baskets of wings and 5 bone in wings (which include celery and ranch) and two extra medium size ranch dressings ($5). We picked up our food and when we got home there was no ranch in our bags, not the included ... read more
The food sucks! Crawfish taste like they pulled out the sack and placed it in a bucket. Wings were okay. For the price you may as well go to Wing Stop or BWW. Way over priced. They get two stars because my server Reyna was really the best part about our experience and my drink was good.
The wings are good but the service is terrible, how do you have two cashiers open but only one person actually taking orders and the rest are just standing there talking between them while there are customers waiting to pay for their food. I gave them 5 minutes till I said if someone was going to charge me for my food I could've literally walked off without even paying and they wouldn't have noticed!!!
I called my order in and they said will be ready in 20 mins. I order 1 burger and fries. I got there and i get that it is a little busy. They ring me up for my order no food ok i keep waiting. There is about 10 workers at the front desk looking around with only 2 registers. After waiting it going on 45 mins no food. I talk to a manager he said he could not find my ticket no where or it could have went out with another order. I told the manager to give me my money back, it was getting late. he politely told me it should be cr... read more
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 3.9 star rating with 1,115 reviews.
When is Big City Wings open?
Big City Wings is open now. It will close at 11:00 p.m.