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Birdey

4.7

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.75,676 reviews
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Shannon M.'s profile image
Shannon M. 
6 years ago

I want to use to use this service on my NO DEPOSIT ELECTRICITY TEXAS https://www.samedayelectricity.com/ 

Judith B.'s profile image
Judith B. 
6 years ago

What a shame. We really needed your help and the gentleman who called managed to successfully talk me out of the deal. I don’t mind that I’m a small business and ‘probably couldn’t afford’ the service. I’m possibly old enough to be his mother and I don’t take that level of disrespect from anyone. I wish you the best for your business. 

Deb H.'s profile image
Deb H. 
6 years ago

When I signed up so I could see the demo, I was never provided with a path to see the demo. Instead, I got about 10 emails in the first day! After 3, I clicked the unsubscribe button. Two weeks later, after responding to "customer service" reps and demanding I be unsubscribed, I just had to file a complaint with the feds.  

Patrick C.'s profile image
Patrick C. 
6 years ago

Been very successful for us. Really don’t want my local competitors to use it?? 

Omar A.'s profile image
Omar A. 
6 years ago

Need to call and follow up with your customer more like one on one so customers feel like bird eye is actually working for them 

Anu Gupta-Desai, MD / Desai Eye C.'s profile image
Anu Gupta-Desai, MD / Desai Eye C. 
6 years ago

Good experience. Would like patients to first click a star rating then next screen comments. Many forget to click star rating. Don’t love messaging service. Don’t want patients to be able to text me 

Dr. G.'s profile image
Dr. G. 
6 years ago

It was fantastiic untill december . I have not recieved any New reviews . With 17 requests . 

Vijay A.'s profile image
Vijay A. 
6 years ago

I talk to miss Sarkar couple of time , she is very helpful and responsible person. 

Lawrence M.'s profile image
Lawrence M. 
6 years ago

Great reviews! 

Frequently asked questions about Birdey

How is Birdey rated?

Birdey has a 4.7 star rating with 5,676 reviews. 

When is Birdey open?

Birdey is open now. It will close at 6:00 p.m.