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Birdey

4.7

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.75,676 reviews
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Chang R.'s profile image
Chang R. 
7 years ago

Not a good experience dealing with Birdeye. I would not recommend their services. Also, customer service is extremely poor. 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Showalter did a great job on my roof. I will never use another company. These people are great! 

Rise U.'s profile image
Rise U. 
7 years ago

This company is a complete scam. We contacted them numerous times to remove the website with absolutely no response. They were excited to get us on board by paying $5000.00 annually but when we discovered they had created this fake micro website they will not return my calls or emails. 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Very happy with the BirdEye review program 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Ok good okay 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Great company awesome job! 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Great experience 

Neeraj G.'s profile image
Neeraj G. 
7 years ago

Works great 

Tyler S.'s profile image
Tyler S. 
7 years ago

Birdeye really disappointed our company - and lied! I'm livid about their service. When signing up for their service, we wanted to use an agency level account, and we were told we'd be able to transfer our client's account under our account. This was promised to us with complete certainty. 4 months later, we realized they never actually transferred the client to our account. When I called to inquire on their reasoning, they told me they don't allow transferring of accounts, and there would be a 3 month window after our clien... read more

Frequently asked questions about Birdey

How is Birdey rated?

Birdey has a 4.7 star rating with 5,676 reviews. 

When is Birdey open?

Birdey is open now. It will close at 6:00 p.m.