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Birdey
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Very helpful. I learned a lot about additional areas of support
I’ll never give Birdeye my business. Hard sales, I repeatedly told the sales guy no on phone calls, sales guy wouldn’t listen, forcing me to hang up on him while he was talking. Continues to email and call me. Reminds me of Yelp, yuck.
tried using the free trial. It would let me get started. made many attempts but no use. Not a good way for a business that is in the the business of business reviews monitoring.
This company let anyone put a review on a business without checking the facts. Then is shows a honest company as a bad review. And then when you try to explain , what your company is and the type of merchandise sell. . They want to give you a run around. This company should check the facts out before letting anyone put a bad review on them
BirdEye just charged $3900.00 on my credit card without my authorization BEWARE if you signed up for BirdEye they have a automatic renewal in the fine print and it's more than triple the price. What a sneaky way to rip off businesses from a company that is in the reputation management business. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER !!!
We were contacted by Bird Eye about possibly using your services. To my surprise, my hotel was rated 3 stars which has now damaged our reputation. I have asked that the review be removed but have not yet gotten a response. I ask that the review of Snooze Hotel be removed as no one from your company has stayed at my property.
acts like I am going to start a trial but just takes myu info then says they will call me. i didnt ask for a call i asked for a free trial like you offered. very deceitful
Birdeye cost me tens thousands of dollars from my dental practice. I had many reviews already, they failed to catch something with a google algorithm that set us way back, and like I said set us way back. Birdeye offered $100 through Legwork that selected Birdeye. I offered thousands for them just to restore the reviews I had already accumulated. "Too bad, so sad" kind of response.
Im totally disappointed from this company..its making fool to employees & customer..
Frequently asked questions about Birdey
How is Birdey rated?
Birdey has a 4.7 star rating with 5,676 reviews.
When is Birdey open?
Birdey is closed now. It will open at 9:00 a.m.