This profile has been claimed by the business owner or representative.
Black Bear Diner Boise - Entertainment Ave
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
do yourself a favor and skip this place.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went there for breakfast today 1/15/23. We go there a few times a year so we know how good it used to be. Took 90 min for an omelette and breakfast burrito, egg shells in the omelette. A employee said new management had basically gutted the staff, cutting wages and hours. So sad!!! We won’t go back. The place will be closed by Easter if that kind of operation continues!!!
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Waitress quit on us without turning in our ticket so we waited 3 hours before we got our food.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
RecommendedChili was not good. Do not recommend.
Business response:
Thank you for providing your feedback and letting us know about this issue, Stephanie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
If the main hostess would actually wear her mask instead of treating it like a chinstrap, it would help. As it is she's just a plague spreader.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Very slow service from the kitchen and insufficient inventory of popular menu items! Second time here in two years and again, they were out of 2 food choices a family member wanted. Really?!?!? How hard is it to have enough food on hand especially when it's a popular one! On a weekend! Plus, it took over 20 minutes before we were told they were out! My hell!!!! Patrons were looking around at the other tables and you could hear them commenting on how long it took for the food to come out. It was ridiculous! The quality of the... read more
Recommendedenjoyed our meal and family time
Business response:
Aw, shucks, you’re making us blush!
If you treat customers like you expect them not to tip, they won't. We were missing food, had some food made incorrectly, which would have been easily remedied had our waitress checked on us after we got our food, more than just to bring our check. She was very on top of it, for other customers around us that she was waiting on, but extremely inattentive to our table. Whether that's because we have little kids or piercings, I'm not sure, but we won't be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Randy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Boise - Entertainment Ave
How is Black Bear Diner Boise - Entertainment Ave rated?
Black Bear Diner Boise - Entertainment Ave has a 4.2 star rating with 5,697 reviews.
When is Black Bear Diner Boise - Entertainment Ave open?
Black Bear Diner Boise - Entertainment Ave is closed now. It will open tomorrow at 6:00 a.m.