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Black Bear Diner Boise - Entertainment Ave
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I ordered the Shasta Scramble at about 1 pm yesterday. It didn’t taste that great, and by 6 or 7 pm I was feeling pretty sick. By 9pm I was very sick with food poisoning. I’m pretty resilient to food poisoning, and I’m not anxious to go back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Cammie Thomas. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally.
BANDAIDS FOUND IN DRINKS, ALLERGIES IGNORED IN FOOD, MANAGEMENT CANT BE BOTHERED TO CARE. I’m not usually the kind to take to reviews to share bad experiences, but for the sake of safety, please don’t eat here. Ever. Two years after having an allergy blatantly ignored; tomatoes ADDED to my order out of spite over my asking for a sauce’s ingredients to be confirmed or left off my meal, and then told by management that “if (I was) that sick, (they) could call an ambulance, but what else did (I) want?”- my family gave them an... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kelley Nichole. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - we would like to address this personally.
Very sad birthday breakfast
Umm we placed a huge order to go. We work at a hospital. 1/2 of the people who ordered didn’t get their food. Multiple items were missing. This is not the first time you have messed our order up. It’s basically stealing when you charge people for food they did not get.
Business response:
Thank you for providing your feedback and letting us know about this issue, Amy Arent. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@blackbeardiner.com - my manager would like to address this personally.
RecommendedThe customer service was absolutely horrible but the food was delicious.
What a ridiculously awful experience. The restaurant was freezing. Our waiter was barely around and we waited a good ten minutes for someone to notice that we needed a box and finally had to go ask. I am beyond disappointed.
My husband and I came in to have lunch and celebrate my birthday. The food was good but the service was literally the worst service we’ve ever had anywhere. The waitress took way too long to come up to us after we sat down to start our order. Once we put in our order, we sat there for a long time before our food arrived and it was someone other than our waitress that brought our food. She walked past us multiple times without even checking up on us. Halfway through our meal, we ran out of water and she never asked if we... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Samantha Jolley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally.
My husband and I came in to have lunch and celebrate my birthday. The food was good but the service was literally the worst service we’ve ever had anywhere. The waitress took way too long to come up to us after we sat down to start our order. Once we put in our order, we sat there for a long time before our food arrived and it was someone other than our waitress that brought our food. She walked past us multiple times without even checking up on us. Halfway through our meal, we ran out of water and she never asked if we... read more
Horrible experience at this location!! We have been to numerous Black Bears in the PNW and choose them because it’s been consistently good, clean and friendly...this location fails on all marks...find another location in the area and avoid this one at all costs!!!! Nasty and now my husband is sick and feeling like he’s going to throw up 🤢 ugh!!!
Business response:
Thank you for the feedback. We are sorry to hear that he wasn't feeling well, and hope he is better now. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Frequently asked questions about Black Bear Diner Boise - Entertainment Ave
How is Black Bear Diner Boise - Entertainment Ave rated?
Black Bear Diner Boise - Entertainment Ave has a 4.2 star rating with 5,697 reviews.
When is Black Bear Diner Boise - Entertainment Ave open?
Black Bear Diner Boise - Entertainment Ave is closed now. It will open tomorrow at 6:00 a.m.