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1990 E 20th St, Chico, CA, 95928, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 9:00 p.m. | |
Sat | 6:00 a.m. to 9:00 p.m. | |
Sun | 6:00 a.m. to 9:00 p.m. |
Look, I like Black Bear Diner, I actually do. I had been to the one in Paradise and the one in Weed which I believe is the original one. Both are good and reasonably priced. But when this one opened in Chico I was shocked at the prices. BBD has good diner food, it's not high end. The prices they are charging at this location is a joke and are more expensive than a large city would charge. I just don't know why they did that. If they are going to charge 1.5 times what they usually do, I just won't be coming here despite it be... read more
Oh lord, where to start. First, I don't really like writing reviews- I'd rather support a restaurant through word of mouth. However, I'm writing this review to caution potential diners- times are tough financially, and I wouldn't want someone to walk away feeling like I did. I certainly have opinions, but I'll leave it (mostly) to the facts. The good: -Guy running food from the kitchen (not my server) -The manager smiled at me -The onion rings were properly cooked The bad: -I got seated a 6:46pm, and my soup arrived 28 ... read more
Service to seat you was very slow .They acted like they did not want you there. After a long time to get a table they finally took me to a table. After sitting at the table for a long time someone said sorry for the long wait ( they were not busy at all) they said they would be with me shortly. After another period of time I gave up and left. never order anything because nobody ever showed up to take the order.
The corned beef was dry. Hash browns were undercooked. Overpriced dinner food. Slow to get the food out.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We went to Black Bear in Chico for the first time this evening and were immediately shocked by the ridiculously inflated prices. I heard a rumor that the Chico location jacked up the prices, and unfortunately, the rumor turned out to be true. While in the restaurant, I compared prices online with the original Mt Shasta Black Bear location, and the Chico prices were drastically higher. Chico had the Papa Bear chicken fried steak breakfast and dinner priced at $24.99. The website for other locations had it listed at $15.99.... read more
Bring a new restaurant in town we decided to give it a try on a Thursday at 11am. Restaurant wasn't even 1/3 full as there were empty tables everywhere so we thought we scored. We were sat promptly and they took our drink order but that's where things went downhill. There were 3 of us and it took the waitress 20 minutes to take our lunch order. We were understanding since they were still trying to work out the kinks after only being open for a few weeks now. The waitress appeared to be only one of two working while other s... read more
I have always loved BBD but the one here in chico is a joke. Went in for desert with three others last night. Blackberry cobbler and pumpkin cheesecake were ordered. Took FOREVER to get service ( the place was not busy). Cheesecake was frozen solid and inedible. Asked the waitress if they had a thawed piece and she was so stoned out of her mind that she couldn't hold any type of conversation. I asked for the manager and they never came out. Cobbler was decent and can't complain about it. The wait times and service here is... read more
So dissatisfied will no be returning wish this was a joke...my over medium eggs were also runny... waitresses forget to offer coffee and rarely come by the tables
So we have been here for over an hour and still no food. My husband asked our waiter where it was an she said "I entered it late." Needless to say we are still waiting. Update: 30 min later we got our food and was very disappointed. Husbands burger was very undercooked, my fish was cold in the middle, and the grilled cheese was literally just toast and cheese in the middle not melted. We tried to give the place the benefit of the doubt but it's not worth it. Btw a busboy also told us that the dishwashers are the cooks and ou... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner Chico has a 3.8 star rating with 889 reviews.
Black Bear Diner Chico is open now. It will close at 9:00 p.m.