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1990 E 20th St, Chico, CA, 95928, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 9:00 p.m. | |
Sat | 6:00 a.m. to 9:00 p.m. | |
Sun | 6:00 a.m. to 9:00 p.m. |
4/7/2023 I always take the side of the customer versus the cook when something(s) need severe attention specially food. We returned one more time to Black Bear Diner to try their Friday All You Can Eat Fish, since this Easter Friday bans meat, and I have developed a certain kind of respect for the tradition. Happy Easter, Chico! Fish plate, $18+? 3 deep (deep!) fried fish, cole slaw, fries, hush puppies, tartar sauce. On paper it looked good that's why we went. What arrived had one common denominator: overly salty. The batt... read more
It took a full 30+ minutes for an overdone breakfast to be served when there were very few people in the diner. Burned hash browns and bacon, dried out french toast and $43 for 2 people. Save your money and taste buds.
So we got here at 11:40 and it's now 12:26 and we still haven't got our food I will never eat here again unless I'm dragged here! This is not the first time this has happened! I really like the black bear diner but not in Chico ca update everyone that came in after us got their food before us we still have not got our food we just walked out I believe they are racist!!!
I went to the Bear diner on a saturday -- my friend and i both ordered soup and 1/2 sandwich. There was only one soup available to choose , so thats what we got -- chicken noodle soup that looked like and tasted like it was right out of the can! Lots of broth , 2 noodles, 3 carrots and one piece of chicken. My roommate makes better soup! The sandwich came with no cheese -- it was extra. so i added a piece of cheese on my turkey sandwich which came on a piece of white bread (not french bread or roll , not toasted). Th... read more
Long wait time for food. Food didn't come out at the same time, so there was additional wait times between our family getting their meals. Some food came out cold, so had to send things back. Many things were forgotten that we needed to ask for. Overall things were over priced. Will not return.
If I could have given them no stars I would have. The orders weren't right. Our food tasted old and cold. We couldn't believe it was that hard to make the food we ordered since it's pretty basic. We will never go back there again
Nope this place is not it, not only did i have to wait forever for my food but it was cold and tasted horrible, go elsewhere
food cold and very low quality. over priced cafeteria food
The food took forever, and when we finally got it, it was soggy. The waiter never checked in on us, or gave us an idea of when our food would be out. The place was not even that full. It's all about customer service! Don't make your customers feel invisible!! Make EYE contact with your patrons, it makes it easier to deal with them waiting.
Business response:
Joanna , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner Chico has a 3.8 star rating with 889 reviews.
Black Bear Diner Chico is open now. It will close at 9:00 p.m.