This profile has been claimed by the business owner or representative.
Black Bear Diner Cottonwood
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Forgotten for over an hour. Same reviews as the others. I do appreciate the general manager emailing me with my concerns and the comp meal.
Forgotten for over an hour. Same reviews as the others. I do appreciate the general manager emailing me with my concerns and the comp meal.
Meh.. but the waiter Tony was excellent he could work in a fine dining establishment
New in town. Growing pains. I went to the one in the valley phoenix. Very good. They are so busy I can understand the issues. Good luck. I'll be back when you get the kinks out
New in town. Growing pains. I went to the one in the valley phoenix. Very good. They are so busy I can understand the issues. Good luck. I'll be back when you get the kinks out
When we walked in an employee stared at us for about 3 minutes before telling us it would be a wait. We looked around and noticed more than 50% of the tables were open and about 5 or 6 employees were standing around doing nothing. After sitting and waiting for about 10 minutes and listening to employees use profanity in front of my kids, we walked out. My suggestion is to replace the current management. We were excited for Black Bear to open, but unless we hear about significant changes we will not be back.
Came to the Cottonwood location at 5pm with my son and nephew and his family for dinner. We waited about 20 minutes. We sat down and ordered our drinks and then we ordered dinner. We waited and waited. The waitress kept saying our order was coming up and we mentioned people that sat down after us and ordered after already got their meals. She said they have a new system in kitchen that the kitchen splits the orders. Over an hour now waiting after we ordered and I asked for a manager. Casey came over and he apologized that th... read more
We decide to try the Black Bear Diner last Thursday. My husband got there 30 minutes before me to get a table, when I arrived he still had not been served beverages and it was an additional 20 minutes after I arrived that a waitress brought us drinks. They had to give our table to a different waitress because our was "overwhelmed". Unfortunately our new waitress had many tables on the other side of the room so service was extremely slow. I ordered the salmon with a side salad and ranch dressing. Three times I was brought ... read more
We decide to try the Black Bear Diner last Thursday. My husband got there 30 minutes before me to get a table, when I arrived he still had not been served beverages and it was an additional 20 minutes after I arrived that a waitress brought us drinks. They had to give our table to a different waitress because our was "overwhelmed". Unfortunately our new waitress had many tables on the other side of the room so service was extremely slow. I ordered the salmon with a side salad and ranch dressing. Three times I was brought ... read more
Frequently asked questions about Black Bear Diner Cottonwood
How is Black Bear Diner Cottonwood rated?
Black Bear Diner Cottonwood has a 3.9 star rating with 4,152 reviews.
When is Black Bear Diner Cottonwood open?
Black Bear Diner Cottonwood is closed now. It will open tomorrow at 7:00 a.m.