This profile has been claimed by the business owner or representative.
Black Bear Diner Fayetteville
- Restaurants
- Fayetteville, AR
About this business
Location details
4078 North College Ave, Fayetteville, AR, 72703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I went at 7:00 PM. The waitress was very nice but the place was cold and smelled like urine. The food was ok, but relatively flavorless.
Business response:
Thank you for your feedback, Don K.. We are sorry to hear your disappointment over your meal. We strive to have our guests say, "WOW!" when you get your food and it sounds like we let you down. I would like to address this personally. Please email me directly at Fayetteville@blackbeardiner.com so I can follow up with you and try to make it right.
Hair in food, rude/angry staff, unhealthy dirty burnt food at expensive prices! No thanks. No more. Eat local based restaurants, they bad mouth, belittle people from arkansas.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
my biscuit was dry and as hard as a helmet. My husband and I have also been served pancakes that were overcooked and showed signs of being burnt!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
my biscuit was dry and as hard as a helmet. My husband and I have also been served pancakes that were overcooked and showed signs of being burnt!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
This place sent burnt pancakes with the dark side turned upside down as if you wouldn't smell or taste it. These were completely inedible. Don't waste your money. I had to give 1 star but would never recommend for ordering or eat in. Ordered on 01-09-25, delivered by DoorDash.
This place sent burnt pancakes with the dark side turned upside down as if you wouldn't smell or taste it. These were completely inedible. Don't waste your money. I had to give 1 star but would never recommend for ordering or eat in. Ordered on 01-09-25, delivered by DoorDash.
The diner was not busy and had plenty of wait staff. They were out of several main dishes on the regular menu. I watched our food sit waiting to be picked up by the server for 6 minutes. She just kept walking by it. My steak was tough and the shrimp was over cooked. The garlic parietal toast had a stale oil taste. The floor was littered with trash and food. Do not recommend.
Business response:
Dena , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The diner was not busy and had plenty of wait staff. They were out of several main dishes on the regular menu. I watched our food sit waiting to be picked up by the server for 6 minutes. She just kept walking by it. My steak was tough and the shrimp was over cooked. The garlic parietal toast had a stale oil taste. The floor was littered with trash and food. Do not recommend.
Business response:
Dena , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our family went to black bear dinner this morning. The wait staff delivered my wife's scramble to the table with a giant roach on it. The manager offered to remake the dish on the house, but my wife understandably lost her appetite (and trust) for the establishment. She just cancelled her order and decided not to eat. The icing on the cake was when they had the audacity to still charge us for the two small kids meals. Needless to say, we will not be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My GM would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Fayetteville
How is Black Bear Diner Fayetteville rated?
Black Bear Diner Fayetteville has a 4.3 star rating with 2,276 reviews.
When is Black Bear Diner Fayetteville open?
Black Bear Diner Fayetteville is closed now. It will open at 6:00 a.m.