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Black Bear Diner Fayetteville
- Restaurants
- Fayetteville, AR
About this business
Location details
4078 North College Ave, Fayetteville, AR, 72703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Our family went to black bear dinner this morning. The wait staff delivered my wife's scramble to the table with a giant roach on it. The manager offered to remake the dish on the house, but my wife understandably lost her appetite (and trust) for the establishment. She just cancelled her order and decided not to eat. The icing on the cake was when they had the audacity to still charge us for the two small kids meals. Needless to say, we will not be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My GM would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Food took forever to get & tasted terrible service wasn't very good. I won't be returning
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Food took forever to get & tasted terrible service wasn't very good. I won't be returning
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The staff service is wonderful. However, I don't recommend ordering breakfast for dinner. The hash browns are soggy and tasteless as are the eggs and every ingredient from my takeout omelette yesterday. Morning chefs would likely be better.
Business response:
Thank you for your feedback, Melody. We apologize for the disappointment you experienced with your takeout omelette. We appreciate your compliments about our staff service. We will address your concerns with our kitchen team to ensure a better breakfast experience in the future.
The staff service is wonderful. However, I don't recommend ordering breakfast for dinner. The hash browns are soggy and tasteless as are the eggs and every ingredient from my takeout omelette yesterday. Morning chefs would likely be better.
Business response:
Thank you for your feedback, Melody. We apologize for the disappointment you experienced with your takeout omelette. We appreciate your compliments about our staff service. We will address your concerns with our kitchen team to ensure a better breakfast experience in the future.
The food and service was one of the worst i've experienced. i ordered chicken fried steak taste freezer burnt. this was one of the worst experiences at a restaurant i've had to this date. would not recommend to anyone wanting a good meal.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The food and service was one of the worst i've experienced. i ordered chicken fried steak taste freezer burnt. this was one of the worst experiences at a restaurant i've had to this date. would not recommend to anyone wanting a good meal.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
They were out of French toast when we went and I was really looking forward to some good french toast. The food we did end up getting was mediocre, bland, and just not very good. Service and coffee also not great. Unfortunately disappointed overall since its so close to our house and could've become a regular spot for us.
Business response:
Thank you for taking the time to provide feedback about your recent experience at Black Bear Diner. We sincerely apologize for the inconvenience caused by our limited availability of French toast during your visit. We understand how disappointing it can be when a desired menu item is unavailable. We are sorry to hear that the food you received did not meet your expectations in terms of taste and quality. We strive to provide delicious and flavorful dishes to all our guests, and we apologize if we fell short in delivering on ... read more
They were out of French toast when we went and I was really looking forward to some good french toast. The food we did end up getting was mediocre, bland, and just not very good. Service and coffee also not great. Unfortunately disappointed overall since its so close to our house and could've become a regular spot for us.
Business response:
Thank you for taking the time to provide feedback about your recent experience at Black Bear Diner. We sincerely apologize for the inconvenience caused by our limited availability of French toast during your visit. We understand how disappointing it can be when a desired menu item is unavailable. We are sorry to hear that the food you received did not meet your expectations in terms of taste and quality. We strive to provide delicious and flavorful dishes to all our guests, and we apologize if we fell short in delivering on ... read more
Frequently asked questions about Black Bear Diner Fayetteville
How is Black Bear Diner Fayetteville rated?
Black Bear Diner Fayetteville has a 4.3 star rating with 2,276 reviews.
When is Black Bear Diner Fayetteville open?
Black Bear Diner Fayetteville is closed now. It will open at 6:00 a.m.