This profile has been claimed by the business owner or representative.
Black Bear Diner Gresham
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
it over and hour to get our food and it was cold and raw
Business response:
Thank you for providing your feedback and letting us know about this issue, Stephen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Hire competent employees who know how to represent their company and make customers want to return .
always cold food. been there twice and both times my food was cold. and waitress very rude when I ask if my food could be heated up. I will never step foot in there again
Business response:
Thank you for providing your feedback and letting us know about this issue, Sheila. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Today my boyfriend and I went to eat lunch at Black Bear Diner in Gresham and he ordered chicken tenders and fries and I had grilled cheese and fries. As he is eating his meal he bites into on of the tenders and it was raw chicken. This is unacceptable he could get sick we don’t what went down and what didn’t. You should NEVER send chicken out uncooked.
the food was old, biscuits were hard, my waffle was soft and rubbery and it took forever for our food to get to us. it wasn't busy either
Business response:
Thank you for providing your feedback and letting us know about this issue, Jackie Oh. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
get a cook that can move faster, and more waitresses during the breakfast time.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
RecommendedI usually have good experiences with Black bear but I came in by myself today, the person sitting next to me had to tell the waitress that I had come in after him in order to get served because no one acknowledged me for almost 10 minutes, and when I did have my order taken I asked for one thing to be left off my order and because my waitress didn’t write down my order it was still on my food. I wasn’t even asked if I wanted a biscuit, which isn’t really a huge deal but I won’t eat it when I’d rather have toast instead. I ne... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Did not like the pasta dish I ordered at all!!
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
We had a horrible first experience here, terrible service and we decided to try again and go back last Saturday and once we saw who was working we left. Never had any issues at any other Black Bear Diner besides this one. Brianna is horrible. She doesn’t wash her hands after using the restroom and doesn’t seem to care much for taking care of the people at her tables.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Frequently asked questions about Black Bear Diner Gresham
How is Black Bear Diner Gresham rated?
Black Bear Diner Gresham has a 4.1 star rating with 3,933 reviews.
When is Black Bear Diner Gresham open?
Black Bear Diner Gresham is closed now. It will open tomorrow at 6:00 a.m.