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Black Bear Diner Idaho Falls
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
We arrived for dinner and they seated us right away. 2 of the existing 4 tables got up to leave but had to wait 10 minutes for one of a group of 4 employees standing around to bother to check them out. There were more employees than customers at this point, yet they couldn't be bothered to even ackniwledge us. After over 20 minutes, I walked over to the gaggle of employees. told them it wasn't clear how long they expected us to wait for them but that it had been way too long, then we walked out.
Usually good. We visited yesterday around 5. I ordered a large milk, they were out of milk…wait, what? A breakfast restaurant with no milk? How about Cajun Pesto Salmon…nope, “sorry we’re out of of pesto…” Maybe cinnamon French toast, one of their specialties, not tonight as they were out. We had an omelet and fish n chips. At checkout they wanted to charge us for the pesto-free fish as well as the food we ate. What’s happened to BBD?
We waited approximately 40 minutes for our breakfast and the diner wasn’t overly busy. By the time we got it the only thing hot was the plate. My hash browns weren’t even somewhat warm. My MILD sausage Patty had so much pepper on it that I couldn’t eat it. My husbands ham was smaller than a slice of bread. Waiter threw all his attention into bigger party next to us and we were basically forgotten unless we called out to him for something. This visit was not worth our time or money.
went in to eat breakfast on Sunday 3/22/21. horrible service not keeping social distancing when we are the number one cotys with covid. i do not care to rub backs with the person behind me. they had enty of booths open. but didnt understand my issue about their seating and refused to seat me anyplace else. wont be back there for a long time. so sad. was my favorite breakfast place. said ok when we said we would go elsewhere. the manager in red shirt loomed at me like i was horrible for wanting distancing. the entir... read more
sitting for 30 minutes waiting for the waitress is not a good way to start out a dining experience. 10 minutes later they come take our order. sitting listening to the cooks swear about all the orders they are having to make to go is another strike against this establishment. i sit here watching thru the window as they let chef Mike do a lot if work, microwave, it makes me less hungry. finally get a salad, it's big enough but, dressing for more than 1/4 of it would be nice. 86 half the menu while listening to the cook y... read more
really bad service they bring are coffees but they took like 25 min to bring us a spoon and then we order food and and it took like 30 min and we ask the burrito with no jalapeño they put jalapeño we ask are toast with no butter they put butter then we ask for water it took another 10min to bring us water BAD BAD
I know it's getting harder to find good help, but no one looked at this "salad" before it hit the table? Come on, seriously!
I suggest you shut down all to-go orders and such because the shit-show that’s happening in the restaurant is ridiculous. The inside could definitely use all the help they could get. We waited well over an hour for our food and even then it came out randomly. My 2 of our kids were done eating before we got our food. The table next to us game their drink order twice and never even received them. It was a mess and we probably won’t ever be back.
We like the food, but every time we go we're disappointed by the service. So we don't go for awhile, then forget why, return, and are reminded again why we don't eat there more often. We had the same waitress this time as last and service was prone with mistakes and she would avoid us instead of telling us why everyone that came in after us was being served and we weren't. We should have just walked out.
Frequently asked questions about Black Bear Diner Idaho Falls
How is Black Bear Diner Idaho Falls rated?
Black Bear Diner Idaho Falls has a 4.2 star rating with 3,263 reviews.
When is Black Bear Diner Idaho Falls open?
Black Bear Diner Idaho Falls is open now. It will close at 9:00 p.m.