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Black Bear Diner Idaho Falls
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
RecommendedDiner food - NYC seal of approval.
We went there on Friday morning, they were not busy. Our order was the only one on the screen and there was only 2 other tables of a 2 top and 4. While our food sat up there and was ready to be served our waitress sat by the kitchen and talked to two ladies. We waited about 15 minutes till she brought it to our table, once that happened she never returned till my husband and daughter were done with their meals, not even a refill on our waters. My order was wrong so I went to pay and the lady up front took $8 off the $11 menu... read more
Every time we go lately the service gets worse. Tonight was a bad experience my Family and I ate there. Our server was horrible she couldn’t remember anything we asked for. I had to ask her twice for stuff and sometimes she didn’t even get it so I asked another server walking by and they brought it right away. Yes they were busy but doesn’t mean you don’t service us. Our server would rather talk to the table next to us and share stories with them and then come over and use the excuse sorry were so busy here I’m trying to kee... read more
Needs better customer service. Had to wait a good 10 min befor being seated or even acknowledged. Went there 2 time in a week Dec 23th and 25th and they got are order wrong both times. The food is fine they just need some work on consumer service and getting the orders out right.
pancakes are really good. Been there 3 times and every time the service was terrible. No professional service. mistake after mistake on simple orders. Clearly no training for these servers. No matter how good the food the service is a must have. Wont be going back.
Horrible service and the food was mediocre at best. We will not be returning.
Bad, bad, horrible service. The restaurant was absolutely empty but for 6 tables in the restaurant only two which were 6 tops,3 servers on the floor and two cooks on the line, and 1 manager on staff there is no way a family of seven should have had to I’m wait over 20 minutes before we decided to leave, without ever being sat or updated on what was going on. I am a server who has been serving for 9 years and this is the worst, borderline discrimination. Fix your staff, please fix this I love this food an besides the service... read more
There was 5 of us...we got our drinks BUT it took over hr. To get out food .. was not happy about that!
Frequently asked questions about Black Bear Diner Idaho Falls
How is Black Bear Diner Idaho Falls rated?
Black Bear Diner Idaho Falls has a 4.2 star rating with 3,263 reviews.
When is Black Bear Diner Idaho Falls open?
Black Bear Diner Idaho Falls is open now. It will close at 9:00 p.m.