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Black Bear Diner Independence
- Restaurants
- Independence, MO
About this business
Location details
4053 S Little Blue Parkway, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The chicken was overcooked the waiter tried to lie and say there was no sausage in the gravy when apparently there was my Ice Tea was too sweet had no ice ask for different Tea he brought me warm tea did not add any ice very disappointed
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
RecommendedBut wait time is terrible.
RecommendedIf you’re going with a large group be willing to wait! When I say wait we waited for an hour and a half to be seated for eight people!
Terrible service and took 45 minutes to get our food!!
Business response:
Tiffany , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
There was no busboys. Women were expected to carry dishes by hand. Made for slow seating. No small childs menu for festive dinner. Took forever to get refills. Not enough staff for the amount of people served. Food did taste good.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kim Gray. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
If I could leave a zero star, I would. My family and I decided to try Black Bear Diner for the first time, today, Christmas Day. We called ahead to see if we could get on the wait list assuming there would be a fairly lengthy wait. We were told there was no wait at this time, there were plenty of open tables, and to come on in! Excited to hear, we loaded up our party of five (5 month old included) to get there. When we arrived, just like the person on the phone said, there were plenty of open tables. We were sat right away a... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
This was our first time going to Black Bear. We were seated relatively fast. The waitress took our order (mix of breakfast and dinner meal). The food arrived. My dinner was missing my salad. It came to the table after I finished my main meal. The breakfast plate was missing toast and hash-browns. It make it hard to eat with things arriving at odd times. The food it self was ok. The last thing to be delivered were the rolls. (She forgot). I couldn’t tell if they were two different types or same thing. One was co... read more
Business response:
Edie Howk , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Eggs too runny based on how ordered, pancake doughy and hard on bottom, potato salty.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
My family walked in at 9:20 AM. Added us to the waitlist. This is probably the only thing that went right. We were seated about 20 minutes later which is the time frame we expected. We were greeted, gave drink and food order. It is now 10:57 and we walked out. Never received our order. Spoke with a manager to see if we could at least get my daughters 2 eggs and toast. We’re told they would see what they can do!! The manager was less than helpful. After sitting and waiting for our food for Almost an hour we got up and walked ... read more
Business response:
Stacy , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Frequently asked questions about Black Bear Diner Independence
How is Black Bear Diner Independence rated?
Black Bear Diner Independence has a 4.4 star rating with 4,608 reviews.
When is Black Bear Diner Independence open?
Black Bear Diner Independence is closed now. It will open at 6:00 a.m.