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Black Bear Diner Independence
- Restaurants
- Independence, MO
About this business
Location details
4053 S Little Blue Parkway, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedFood was just ok. Fries were cold. Waited 20 min to be seated @ 1230 on Thursday. I'll go back and try other stuff.
The staff was friendly. I ordered the big bob burger and there was more bun then actual burger, and it was dry and over cooked. One of my kids ordered the soup. it tasted like it came out of a can, which more then likely did. I highly doubt we come back.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Slow and disappointing svc took to long for my burger
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Might be just still learning, but very frustrated with service tonight. We waited 20 minutes for a table. Which isn’t too bad. 5 minutes after we sat down the waitress stopped by and said she’d be right back. Then we didn’t see her till we gave up and told the manager we were just going to leave 15 minutes later. There was staff members all over that restaurant. No one bothered to even bring us a glass of water. Hopefully it gets better.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
The wait wasn't long and our waitress Penny was attentive. The food was awful. There were several plates in the window that sat for long periods of time waiting. My husband ordered the Reuben sandwich and the bread was hard as a rock, cut the roof of his mouth like Captain Crunch cereal, little to no sauerkraut, his onion rings were very very bland and unsalted. I ordered the chopped steak and eggs. I wasn't asked how I wanted my steak cooked, it came out charred/ burnt and dry, very little mushrooms. The hashbrowns were ok,... read more
Business response:
Stephanie Hagedorn Golden , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
RecommendedVery good waitresses are not trained well. A new place what do you expect. Tonight I had to ask for corn bread muffins. Last time got the muffins but minus the butter... I’ll train them
Waitresses not good.. first time hubby’s order came out cold and not even correct..they took back to do over..again not correct. I let him finish my meal since he is diabetic. Area manager came by our table.. I’m sure we were not the only ones giving him an ear full. We may, as in may try again in a few months... today’s visit; meal came out ok, bacon was so over cooked it tasted burnt..had to tell our waitress several times for a coffee refill..my cup was empty by the time she finally came the first time and the second t... read more
Business response:
Joan , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Food tastes like production line reheated in a bag. Mashed potatoes were so pasty o thought they had clue in them.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Salmon was not blackened as advertised, waitress was friendly but not in any hurry . Took 55 minutes to get a seat and 30 minutes after we ordered. Breakfast meal was fine, but hard to mess that up. Jury still out if we will return ????
Business response:
Jeff Smith , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Frequently asked questions about Black Bear Diner Independence
How is Black Bear Diner Independence rated?
Black Bear Diner Independence has a 4.4 star rating with 4,608 reviews.
When is Black Bear Diner Independence open?
Black Bear Diner Independence is closed now. It will open at 6:00 a.m.