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Black Bear Diner Independence
- Restaurants
- Independence, MO
About this business
Location details
4053 S Little Blue Parkway, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
We waited 40 minutes to get our order taken after we were seated. The food was cold and not worth the price. Absolutely terrible service! The manager excused the horrible service with it being newly opened, terrible management. The music is so loud both inside and outside that I was not able to have a clear conversation with my family, we felt as is we were yelling at each other. Never going to another one!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
After waiting over 40 min for food it was cold. Manager dismissed concern due to newly opened. That is no excuse in my opinion.
Business response:
Thank you for providing your feedback and letting us know about this issue, April. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Independence
How is Black Bear Diner Independence rated?
Black Bear Diner Independence has a 4.4 star rating with 4,608 reviews.
When is Black Bear Diner Independence open?
Black Bear Diner Independence is closed now. It will open at 6:00 a.m.