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Black Bear Diner Newberg
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
rude argumentive server may not be returning!
Business response:
Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
So disappointed, worst restaurant I've been to in a long time. They either need new staff or train their staff properly and it starts with a very very rude manager first. Plus, I have emailed corporate twice and no response. Poor customer service.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
From a former employee who just quit: the owners of this restaurant treat their staff so badly, I had a customer apologize to me for their behavior! Please don't give your business and hard earned $ to people who bully and berate their own staff.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went three times awful food bad service ! Read previews must have hired new crew
You’re a diner who knows nothing about what our school kids are going through due to the actions of bigoted and ignorant school board members. Taking a stand to SUPPORT racism is poor taste- even for you. Take down your sign.
Totally understand that you’re understaffed but waiting for 15 mins and still no one even asked us if they could get us something to drink is a little ridiculous if you ask me!
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
its a 50/50 what your experience will be. sometimes its amazing. other times the food is no where close to what you ordered. things are constantly missing or prepared wrong. if Js was on doordash I would never get black bear again. the only reason we keep going back is because my kids like it. hard to mess up a kids cheese pizza 🤷♀️
Business response:
Celia , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
More awful meals here this time delivered by door dash, they claimed wild caught salmon but based on the color it's awful farm raised! Wild caught has a natural deep red color because of the algae they eat. Also ordered a turkey club and it arrived with burnt toast on prior order!
very unhappy with my experience today, waited a hour for our food which was like warm. They were out of hashbrowns and ice tea really!!! And not busy at all!!!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meals and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Newberg
How is Black Bear Diner Newberg rated?
Black Bear Diner Newberg has a 4.2 star rating with 2,970 reviews.
When is Black Bear Diner Newberg open?
Black Bear Diner Newberg is open now. It will close at 9:00 p.m.