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Black Bear Diner North Little Rock
- Restaurants
- North Little Rock, AR
About this business
Location details
2724 Lakewood Village Dr, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The waitress Liz is rude.. Walked in and she looked at my family and said to the host don't give me them... So I asked for the manager she came over and was apologizing offered free dessert.. She was trying to excuse Liz cause she had 4 tables but Liz shouldn't have said that or said hey I have alot of tables can you give them to another table.. The manager never came back over to check on us.. She basically blew us off.. She didn't even give us our desert... Liz owes us an apology.. The only person who deserves a positive r... read more
Business response:
Holly , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
HORRIBLE customer service by who could only be a shift manager. She yelled at everyone working and as we sat waiting on someone to take our order, she yelled no more orders until the food is run. It was a mess in there and completely uncomfortable to hear them yelling at staff.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tiffany Wyatt. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
🥱Corned beef and cabbage was awful. meat was overcooked, like jerky, cabbage was old and under cooked. Also, too tough to cut with a steak knife. Sent food back for full refund on my cardgers. haven't received refund yet. Worst food experience ever in my 77 years. Managers reaction was "whats wrong with it? Curious to see what new restaurant will be taking over next.
Business response:
Ron Graves , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
We just got dinner to go from this place and it is the worst mess. Cabbage still had the core in, veggies are hard and not edible, the meat was over cooked and dry. This was our first time and it will be our last. Absolutely disgusting and a waste of money.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
There were families NOT wearing masks standing in the waiting area and walking around the restaurant. The hostess did not respect our turn to be seated.
Front area workers wearing masks below their noses. Kitchen staff wearing masks below their chins. Customer in pick-up area for lengthy amount of time with no mask on whatsoever and no one requiring it. Carry-out order was not ready on time. Waited in lobby area for 15 minutes with no one asking about my order. Finally got someone’s attention and it had been sitting in the kitchen area. I will not be back.
got almost done with my meal and discovered a hair in my plate!! Very disgusted!!
RecommendedAs always, the food was great! But the experience not at all. Heather took our order providing the wrong information. She refilled Moms coffee, left the table to never return. I left the table to smoke, as Mom came out I was finishing, soon after my sister comes out saying they thought we walked out on the bill. Which makes it awful that our server didn't miss us until she realized she had not dropped a ticket. Thanks to the gentleman cleaning tables who got us to go cartons so we could pack our food, pay at the counter and ... read more
RecommendedHad a great server, Earnest! Place is clean and they follow the cautions for COVID. If you eat here ask for Earnest tables. He is great!
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Marjenia !
Frequently asked questions about Black Bear Diner North Little Rock
How is Black Bear Diner North Little Rock rated?
Black Bear Diner North Little Rock has a 4.4 star rating with 5,429 reviews.
When is Black Bear Diner North Little Rock open?
Black Bear Diner North Little Rock is closed now. It will open at 6:00 a.m.