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Black Bear Diner Olathe

4.1

About this business

Location details

11981 S Strang Line Rd., Olathe, KS, 66062, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.13,070 reviews
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Holly Beck's profile image
Holly Beck 
4 years ago

Service was slow. Order didn’t come out right. It was COLD 🥶 IN THERE. One time was good enough for me. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com 

Patti Ewald-Hayes's profile image
Patti Ewald-Hayes 
4 years ago

place was empty...slowest waiter ever! AND got our order wrong! Had to get my own refill of tea...after asking and waiting! NEVER AGAIN!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Patti. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com  

Karie Lynn's profile image
Karie Lynn 
recommend  Recommended
5 years ago

Just amazing food, great hospitality! 

Business response:

Aw, shucks, you’re making us blush!  

Jennifer Rake's profile image
Jennifer Rake 
5 years ago

Need better food quality, and cooked better. Service was ok, but very slow and the staff was not very friendly, they didn't even seem like they enjoyed being there. 

Business response:

Jennifer Rake , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com 

Cindy Pierce's profile image
Cindy Pierce 
recommend  Recommended
5 years ago

Really enjoy the food . Very good service and they give you plenty of food . We like the ribeye it’s very good . Love their bacon ranch dressing . Everyone should eat there you’ll love it . Wish we had one of these in Wyandotte County . 

Business response:

Keep feeding your inner bear! We look forward to seeing you soon Cindy ! 

Cheri Martin-Self's profile image
Cheri Martin-Self 
5 years ago

took 20 minutes to get seated. then ordered our drinks we were told they had to make the oh. we said we would wait. after 56 minutes waiting for our food and our grandson eating a package of goldfish crackers that I brought for him got the on and it was so nasty we were told it would be not too long for our food. we told them to forget it and walked out 

Business response:

Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com  

Don McCoy's profile image
Don McCoy 
5 years ago

Ate here once before and had a good experience. Thought it would be a good place to bring our out of town guests today and we were treated very rudely. Won't be back. 

Business response:

Don , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you. 

Adam Loyd's profile image
Adam Loyd 
5 years ago

Sat down with the family, when we ordered our drinks the waitress took mine of soda and the wife’s unsweet tea with no lemon but walked away before we could say what our son wanted. Brought the soda no problem, but brought the tea with lemon. We ordered our food then the waitress disappeared until the food came. Had to ask a hostess for some straws for our drinks. When the food finally came half of the potatoes where undercooked and the corn beef was dry. The wife had asked for jam to go with her toast and got two small thin... read more

Business response:

Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com  

Jason Sheahan's profile image
Jason Sheahan 
5 years ago

I ate the at Black Bear 1 time but never again. They hire crews with Legacy Construction and Management from California and bring out of area labor. What little work they subcontract out they do not pay their bills. #boycottblackbeardiner 

Frequently asked questions about Black Bear Diner Olathe

How is Black Bear Diner Olathe rated?

Black Bear Diner Olathe has a 4.1 star rating with 3,070 reviews. 

When is Black Bear Diner Olathe open?

Black Bear Diner Olathe is open now. It will close at 9:00 p.m.