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Black Bear Diner Olathe
- Restaurants
- Olathe, KS
About this business
Location details
11981 S Strang Line Rd., Olathe, KS, 66062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
large portions, mediocre food, service so so. fair prices for what you get. I would not recommend this restaurant. the biscuit was huge but no offer of butter. not everybody uses jelly.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Terrible rude service. Food was terrible. When asked at checkout if we enjoyed our meal and we said eh, not really, guy just looked at us strange until we paid and left. Won’t last long.
Business response:
Stephanie , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Recommendedthe hash browns are not your basic frozen hash browns. they were so good. I suspect shredded there
I ordered the chicken pot pie which I'm sure was under some heat lamp because it came out to me way to fast and wasn't hot. also got the banana cream pie which was delicious but not for $6.56. I need a whole pie for that price. I thought everyone was nice but I'm just not sure they will last in Olathe.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Let's start with the service. Online order doesn't work, phone was off system. So I had to go inside and order. It was busy and the hostess don't know jack crap. Nobody knows how work the machines. I sat at the bar to have my food to go and the hostess ask me in a rude way as to why I was sitting at the bar if I wasn't going to eat there. RUDE!!! Hire more competent employees for the front of the restuarant please! Now for the food. I ordered the black bear french toast. My toast was not cooked all the way. I lit... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Christina. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
our waitress was very sub par. slow on drinks, slow on getting our order, slow on refills. food was decent service not so much.
Business response:
Jessica Jones , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
RecommendedI have been to a number of Black Bear Diners. Large portions for the money. You can't go wrong.
Business response:
Thanks for the kind words and recommendation . Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Food wasn't hot when it arrive at the table, there almost an hour, only saw the waitress twice, coffee refilled only once, overall disappointing compared to other Black Bear locations I have eaten at.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
RecommendedJust what I was hoping for the feeling like I was somewhere in the mountains
Frequently asked questions about Black Bear Diner Olathe
How is Black Bear Diner Olathe rated?
Black Bear Diner Olathe has a 4.1 star rating with 3,070 reviews.
When is Black Bear Diner Olathe open?
Black Bear Diner Olathe is open now. It will close at 9:00 p.m.