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Black Bear Diner Olathe
- Restaurants
- Olathe, KS
About this business
Location details
11981 S Strang Line Rd., Olathe, KS, 66062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Was really expecting better. Coffee was not good, hash browns overcooked, and the waitress was not concerned with assisting us. Dhe went to get water for refills and never returned. Disappointing to say the least.
Business response:
Natasha , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Brand new restaurant that does not have everything on the menu
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Came in at 6:30pm opted to sit at the counter because the wait time for a table was 40 mins. After sitting there for close to an hour and having to hassle the staff for a coffee and a soda, we were told there was a glitch in the system and our order was supposedly lost. The staff is composed of mostly young ppl who do not have the experience or knowledge on how to deal with the public. I really feel sorry for them cause they won't make it out here. Don't plan on going back anytime soon. Very dissapointed...
Business response:
Thank you for providing your feedback and letting us know about this issue, Clarissa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Olathe
How is Black Bear Diner Olathe rated?
Black Bear Diner Olathe has a 4.1 star rating with 3,070 reviews.
When is Black Bear Diner Olathe open?
Black Bear Diner Olathe is open now. It will close at 9:00 p.m.