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3497 East Sam Houston Pkwy S, Pasadena, TX, 77505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
We have been here for breakfast and it was good. We stopped by for dinner and the food was pretty sad. We ordered the chicken fried steak, chicken strips, and kids chicken Alfredo. The chicken fried steak had ground beef texture with a really hard coating. The chicken Alfredo was dry and the noodles looked and felt old. The chicken fried steak came with a house salad and that should have been an indicator of how the rest of the food would be. It was missing all the regular "house salad" stuff. Place was pretty lonely, I... read more
We have been here for breakfast and it was good. We stopped by for dinner and the food was pretty sad. We ordered the chicken fried steak, chicken strips, and kids chicken Alfredo. The chicken fried steak had ground beef texture with a really hard coating. The chicken Alfredo was dry and the noodles looked and felt old. The chicken fried steak came with a house salad and that should have been an indicator of how the rest of the food would be. It was missing all the regular "house salad" stuff. Place was pretty lonely, I... read more
Ordered pickup and arrived after notification order was ready for pickup. I waited while the server checked out customers, seated customers. After I gave her my name for pickup I waited and watched her wait on inside diners, while my food sat at the kitchen counter for 15 minutes. Another server eventually brought my order. Completely unacceptable. I have picked up orders from restaurants that have a designated pickup setup.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Ordered pickup and arrived after notification order was ready for pickup. I waited while the server checked out customers, seated customers. After I gave her my name for pickup I waited and watched her wait on inside diners, while my food sat at the kitchen counter for 15 minutes. Another server eventually brought my order. Completely unacceptable. I have picked up orders from restaurants that have a designated pickup setup.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Ok We decided to give BBD another try . We went a few months ago .The potatoes with onion and peppers were burnt .I sent a picture to the corp office never heard back . Tried again today .I ordered the Classic Eggs Benedict .It should be muffin ,ham ,egg and hollandaise sauce . Well it was a muffin ,grilled slice tomato,spinach egg and hollandaise sauce .It was pure mush !!! Just awful ..I told the waitress and she told me she put the wrong order in .. Didn't bother to tell me she would turn in the correct order,no discount ... read more
Ok We decided to give BBD another try . We went a few months ago .The potatoes with onion and peppers were burnt .I sent a picture to the corp office never heard back . Tried again today .I ordered the Classic Eggs Benedict .It should be muffin ,ham ,egg and hollandaise sauce . Well it was a muffin ,grilled slice tomato,spinach egg and hollandaise sauce .It was pure mush !!! Just awful ..I told the waitress and she told me she put the wrong order in .. Didn't bother to tell me she would turn in the correct order,no discount ... read more
We went at 1:30 pm for brunch, we waited to be seated for about 5 minutes, got seated and no one came to our table. About 3 waitresses passed by and none acknowledged us. We have been at other blackberry diners before, got better service. Very disappointed.
We went at 1:30 pm for brunch, we waited to be seated for about 5 minutes, got seated and no one came to our table. About 3 waitresses passed by and none acknowledged us. We have been at other blackberry diners before, got better service. Very disappointed.
The food its self was ok... I found gross stuff in it though, I found I found a grape stem in my wrap and a chocolate chip. While eating my food I felt something crunchy but I didn't bother with it. The service was quite slow she was very nice but didn't bring out the food that we asked and forgot a lot of stuff. The place its self was very nice and looked very cool overall was ok...
Black Bear Diner Pasadena has a 4.5 star rating with 2,526 reviews.
Black Bear Diner Pasadena is closed now. It will open at 6:00 a.m.