This profile has been claimed by the business owner or representative.
Black Bear Diner Pasadena
- Restaurants
- Pasadena, TX
About this business
Location details
3497 East Sam Houston Pkwy S, Pasadena, TX, 77505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Great service. Ask for Winifred she was great. Plenty of food for great prices. I recommend
One of your pea brain workers has been parked in the curbside pick up spot for the last 4 or so hours.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
We ordered out. Picked up order. Orange juice not in bag. Went back got orange juice. When we got home - No gravy for the biscuits! I ordered biscuits and gravy and then no care in packaging. Put biscuits right on top of my eggs. So I have soggy biscuits. We won't be back. This was our first time to visit this restaurant. Not a pleasant experience. Kitchen staff needs training.
Business response:
Hi, Frieda. We want to sincerely apologize for your experience with us yesterday. We would like to make it right and learn more about your experience if you would like to reach out and speak with us. You can give us a call (281)909-7303 or e-mail us pasadena.tx@blackbeardiner.com
Food- HORRIBLE Service - HORRIBLE Ambiance - HORRIBLE Took my gorgeous wife there for lunch. Food was tasteless and cold, service was terrible and never went back and will not ever go back! Have a great day! 0- Stars !
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The service was terrible. Our waitress was a big older lady with glasses and she left us with no service for over an hour. We had finished our food and were waiting for to go boxes and our check. It wasn't even busy she just wouldn't visit our table because it was two teenagers. The drinks are way overpriced as well in what world should an orange juice be 6 dollars. It was overall the worst experience i have had yet.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Well let me say it was disappointing, Arrived and got in line for seating, wasn't to long a time before was seated. Young man was our waiter, don't remember name, he came right after seated, took our drink order, came back quickly then took brunch order. Well it went down hill from there. We waited and waited and waited, Finally waiter was coming by and I signaled him and asked where our order was. He told me we where waiting on a waffle because they only had one waffle machine. I said are you kidding a waffle! Let me check.... read more
Well let me say it was disappointing, Arrived and got in line for seating, wasn't to long a time before was seated. Young man was our waiter, don't remember name, he came right after seated, took our drink order, came back quickly then took brunch order. Well it went down hill from there. We waited and waited and waited, Finally waiter was coming by and I signaled him and asked where our order was. He told me we where waiting on a waffle because they only had one waffle machine. I said are you kidding a waffle! Let me check.... read more
Dinner was terrible, the wife ordered brown gravy with no pepper, she got white gravy with pepper and ended up in the hospital, not to mention the chicken fried steak was a microwave patty, meal not worth 60.00
Dinner was terrible, the wife ordered brown gravy with no pepper, she got white gravy with pepper and ended up in the hospital, not to mention the chicken fried steak was a microwave patty, meal not worth 60.00
Frequently asked questions about Black Bear Diner Pasadena
How is Black Bear Diner Pasadena rated?
Black Bear Diner Pasadena has a 4.5 star rating with 2,526 reviews.
When is Black Bear Diner Pasadena open?
Black Bear Diner Pasadena is closed now. It will open at 6:00 a.m.