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Black Bear Diner Pasadena

4.5

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Location details

3497 East Sam Houston Pkwy S, Pasadena, TX, 77505, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.52,526 reviews
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Sheridan M.'s profile image
Sheridan M. 
rating
2 years ago

The food its self was ok... I found gross stuff in it though, I found I found a grape stem in my wrap and a chocolate chip. While eating my food I felt something crunchy but I didn't bother with it. The service was quite slow she was very nice but didn't bring out the food that we asked and forgot a lot of stuff. The place its self was very nice and looked very cool overall was ok... 

Anita H.'s profile image
Anita H. 
rating
2 years ago

Bbbad service, bad food. Tried this place three times. Never again. Even the biscuits are tasteless 

Anita H.'s profile image
Anita H. 
rating
2 years ago

Bbbad service, bad food. Tried this place three times. Never again. Even the biscuits are tasteless 

Heather Roussere A.'s profile image
Heather Roussere A. 
rating
2 years ago

I love BBD, but this location is horrible! I'm not a picky eater at all, but the food was too bad to eat. The potato was old and kind of crusty, the ribs were just fat, the slaw was dry cabbage with all of the dressing in the bottom of the bowl(how long had it been sitting for it to dry out?) and the shrimp was reheated. I let my server know that it was awful so he just ignored my table until he brought the check. It was honestly dead at the time, so the silverware on the floor that kept getting walked over, the dirty tables... read more

Heather Roussere A.'s profile image
Heather Roussere A. 
rating
2 years ago

I love BBD, but this location is horrible! I'm not a picky eater at all, but the food was too bad to eat. The potato was old and kind of crusty, the ribs were just fat, the slaw was dry cabbage with all of the dressing in the bottom of the bowl(how long had it been sitting for it to dry out?) and the shrimp was reheated. I let my server know that it was awful so he just ignored my table until he brought the check. It was honestly dead at the time, so the silverware on the floor that kept getting walked over, the dirty tables... read more

Regan S.'s profile image
Regan S. 
rating
2 years ago

When BBD first opened the food was great, would get take out often. Last night we ordered out, Bruce's Meat Lovers Omelette and the Cheeseburger Salad. While eating the salad I noticed some grayish "fudge" substance on the lettuce... pretty sure it was mud. They also forgot my dressing. Sadly, we will not be ordering from here again. Watch and wash your lettuce. 

Business response:

Regan S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit or take it to their cave, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Regan S.'s profile image
Regan S. 
rating
2 years ago

When BBD first opened the food was great, would get take out often. Last night we ordered out, Bruce's Meat Lovers Omelette and the Cheeseburger Salad. While eating the salad I noticed some grayish "fudge" substance on the lettuce... pretty sure it was mud. They also forgot my dressing. Sadly, we will not be ordering from here again. Watch and wash your lettuce. 

Business response:

Regan S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit or take it to their cave, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Kylee W.'s profile image
Kylee W. 
rating
2 years ago

Been here 3 times, EVERY SINGLE TIME, hair in the food. Mens hair. I don't know if they are scratching their heads back there while cooking or if they don't wear hair nets. I don't know why I went back a third time but this place is freaking gross. Every other location is nice, not this one. Shut it down and replace it. Give us something better. 

Kylee W.'s profile image
Kylee W. 
rating
2 years ago

Been here 3 times, EVERY SINGLE TIME, hair in the food. Mens hair. I don't know if they are scratching their heads back there while cooking or if they don't wear hair nets. I don't know why I went back a third time but this place is freaking gross. Every other location is nice, not this one. Shut it down and replace it. Give us something better. 

Frequently asked questions about Black Bear Diner Pasadena

How is Black Bear Diner Pasadena rated?

Black Bear Diner Pasadena has a 4.5 star rating with 2,526 reviews. 

When is Black Bear Diner Pasadena open?

Black Bear Diner Pasadena is closed now. It will open at 6:00 a.m.