Black Bear Diner Pasadena

Jorge C. 

on Yelp

2 years ago

Placed an order. Called to have the time changed 30 sec after I hung up. Was told about food cost and asked if I saw it was the wrong time when ordering by the manager. food was decent just work on the customer service. 

Mark N. 

on Yelp

2 years ago

I ordered two biscuits and was surprised to see how large the biscuits were and how little gravy was added to the dish. Unfortunately, they could have drowned the mountain of dry crumpled biscuits in the gravy, and it still would have been flavorless, I tried adding pepper and seasonings too spruce it up, but the overpowering flavor of starchy bland was not recoverable. Your biscuits and gravy are a abomination and should removed from your menu immediately. 

Mark N. 

on Yelp

2 years ago

I ordered two biscuits and was surprised to see how large the biscuits were and how little gravy was added to the dish. Unfortunately, they could have drowned the mountain of dry crumpled biscuits in the gravy, and it still would have been flavorless, I tried adding pepper and seasonings too spruce it up, but the overpowering flavor of starchy bland was not recoverable. Your biscuits and gravy are a abomination and should removed from your menu immediately. 

Susan S. 

on Yelp

2 years ago

Nothing new or different to make this chain stand out. Poor food quality. Pasadena location. 

Susan S. 

on Yelp

2 years ago

Nothing new or different to make this chain stand out. Poor food quality. Pasadena location. 

Destiny N. 

on Yelp

2 years ago

I've never had problems here before , the hostess must have been new I have never seen her but by far the worse hostess and customer service from her, her name was Jaylyn grey hoodie and nose ring. We had been waiting for over an hour we had parties being seated before us that had got there after us who were big parties and even smaller. I proceeded to check she said ten minutes and said just wait, we finally got up to ask again and she said of course if someone comes in a party of less then 7 they'll be seated before you i... read more

Destiny N. 

on Yelp

2 years ago

I've never had problems here before , the hostess must have been new I have never seen her but by far the worse hostess and customer service from her, her name was Jaylyn grey hoodie and nose ring. We had been waiting for over an hour we had parties being seated before us that had got there after us who were big parties and even smaller. I proceeded to check she said ten minutes and said just wait, we finally got up to ask again and she said of course if someone comes in a party of less then 7 they'll be seated before you i... read more

Wesley D. 

on Yelp

2 years ago

Food was was not that good, little taste no worth the money.. the server was good.. the issue was the hostess. Young girl.. I received a the text my table was ready.. let her know and she told me I was mistaken... I showed her the message and she argued and told me they had not sent it and proceeded to argue more .. I responded told her fine I didn't want to hear the excuses.. she got offended and argued more.. so rude and immature.... The manager gave me lip service.. if this was my business I would not let her interact wit... read more

Wesley D. 

on Yelp

2 years ago

Food was was not that good, little taste no worth the money.. the server was good.. the issue was the hostess. Young girl.. I received a the text my table was ready.. let her know and she told me I was mistaken... I showed her the message and she argued and told me they had not sent it and proceeded to argue more .. I responded told her fine I didn't want to hear the excuses.. she got offended and argued more.. so rude and immature.... The manager gave me lip service.. if this was my business I would not let her interact wit... read more