Black Bear Diner Pasadena

Destiny N. 

on Yelp

2 years ago

I've never had problems here before , the hostess must have been new I have never seen her but by far the worse hostess and customer service from her, her name was Jaylyn grey hoodie and nose ring. We had been waiting for over an hour we had parties being seated before us that had got there after us who were big parties and even smaller. I proceeded to check she said ten minutes and said just wait, we finally got up to ask again and she said of course if someone comes in a party of less then 7 they'll be seated before you i... read more

Wesley D. 

on Yelp

2 years ago

Food was was not that good, little taste no worth the money.. the server was good.. the issue was the hostess. Young girl.. I received a the text my table was ready.. let her know and she told me I was mistaken... I showed her the message and she argued and told me they had not sent it and proceeded to argue more .. I responded told her fine I didn't want to hear the excuses.. she got offended and argued more.. so rude and immature.... The manager gave me lip service.. if this was my business I would not let her interact wit... read more

Wesley D. 

on Yelp

2 years ago

Food was was not that good, little taste no worth the money.. the server was good.. the issue was the hostess. Young girl.. I received a the text my table was ready.. let her know and she told me I was mistaken... I showed her the message and she argued and told me they had not sent it and proceeded to argue more .. I responded told her fine I didn't want to hear the excuses.. she got offended and argued more.. so rude and immature.... The manager gave me lip service.. if this was my business I would not let her interact wit... read more

Rae S. 

on Yelp

2 years ago

I have visited the Humble location a few times in the past and liked it so I decided to give the Pasadena location a try, while I was in the area. Boy, was I underwhelmed! The grits were terrible. They had a texture about them - like a pasty after taste. Idk but I never want to taste grits like that ever again in this life or the next. So, I requested hash browns in place of the grits. The hash browns came out burnt and season-less. I actually never finished the food. The whole meal was subpar. The greeter sat me at a ... read more

Rae S. 

on Yelp

2 years ago

I have visited the Humble location a few times in the past and liked it so I decided to give the Pasadena location a try, while I was in the area. Boy, was I underwhelmed! The grits were terrible. They had a texture about them - like a pasty after taste. Idk but I never want to taste grits like that ever again in this life or the next. So, I requested hash browns in place of the grits. The hash browns came out burnt and season-less. I actually never finished the food. The whole meal was subpar. The greeter sat me at a ... read more

Heather F. 

on Yelp

2 years ago

Went once for my sons birthday no one really cared for their food very much. Tried to go back today and I walked in to an empty restaurant and everyone being seated in one tiny section at 4pm on a Saturday. Im all for keeping areas clean and shutting down sections but that felt like I was walking in to a place I was already unsure about and be cramped in there like sardines. I asked to wait to be sat elsewhere because I didn't feel comfortable being sat smushed at a table with a missing chair in the middle of a whole bunch ... read more

Heather F. 

on Yelp

2 years ago

Went once for my sons birthday no one really cared for their food very much. Tried to go back today and I walked in to an empty restaurant and everyone being seated in one tiny section at 4pm on a Saturday. Im all for keeping areas clean and shutting down sections but that felt like I was walking in to a place I was already unsure about and be cramped in there like sardines. I asked to wait to be sat elsewhere because I didn't feel comfortable being sat smushed at a table with a missing chair in the middle of a whole bunch ... read more

Ed N. 

on Yelp

2 years ago

Went with family for dinner this evening for likely my only visit. The fish and chips was a poor choice. Gorton's planks in a box are better and the fries had no flavor, no salt, nothing. The cole slaw was dry with no dressing at all. Beware that the chili used on chili burgers has beans. The place wasn't very busy but the food service was slow anyhow. Our server was courteous and was probably the only positive aspect. The place is fairly new and was clean and comfortable but as I said , won't be back when there are s... read more

Ed N. 

on Yelp

2 years ago

Went with family for dinner this evening for likely my only visit. The fish and chips was a poor choice. Gorton's planks in a box are better and the fries had no flavor, no salt, nothing. The cole slaw was dry with no dressing at all. Beware that the chili used on chili burgers has beans. The place wasn't very busy but the food service was slow anyhow. Our server was courteous and was probably the only positive aspect. The place is fairly new and was clean and comfortable but as I said , won't be back when there are s... read more