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Black Bear Diner Santa Ana

4.4

About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.43,835 reviews
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Gail Phillips's profile image
Gail Phillips 
recommend  Recommended
8 years ago

Food was awesome, service not so great. Asked for onion rings, got French fries, my niece asked for a hamburger with mayo and pepper jack cheese, got Berger with thousand island, avacado and cheddar cheese. Waitress too order back and we had to wait for new order. Then when we left too pay they over charged us an extra hamburger. Watch your bill. 

Christina Ellis's profile image
Christina Ellis 
8 years ago

I have been to other locations of Black Bear Diner and had good food and good experience. However our recent experience at this Santa Ana location was not good. There seemed to be a general lack of caring by the staff. Here are a few examples: Our server would bring my husband a refill on his iced tea but would completely overlook that my cup was totally empty and I would not get a refill on my water. My husband found a piece of paper (maybe from a bag) baked into his pancakes. My friend ordered a dinner that comes with corn... read more

Kelli Dugan Forsberg's profile image
Kelli Dugan Forsberg 
8 years ago
Mark Speer's profile image
Mark Speer 
8 years ago

Good food, servers were confused on who was serving who... 

Janet Truitt's profile image
Janet Truitt 
8 years ago

Host and General manager are in the wrong business for customer service. But waitress was sweet and food was good. Try the sweet pancakes 

Janet Truitt's profile image
Janet Truitt 
8 years ago

Host and General manager are in the wrong business for customer service. But waitress was sweet and food was good. Try the sweet pancakes 

Christopher Paris's profile image
Christopher Paris 
8 years ago
Christopher Paris's profile image
Christopher Paris 
8 years ago
Mickey Correa's profile image
Mickey Correa 
8 years ago

Guess the pancake chef had gone home! Big fat cakes were fine on top, bottoms were over cooked! Had to cut w/butter knife-that I had to get myself from another table! Asked for Huckleberry syrup, was told they didn't have an open bottle! WTS I'm a paying customer, open one! Not impressed 

Frequently asked questions about Black Bear Diner Santa Ana

How is Black Bear Diner Santa Ana rated?

Black Bear Diner Santa Ana has a 4.4 star rating with 3,835 reviews. 

When is Black Bear Diner Santa Ana open?

Black Bear Diner Santa Ana is open now. It will close at 10:00 p.m.