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Black Bear Diner Santa Ana
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The poor rating is due to lack of service. Came here last month for lunch with a friend and had a good experience. Service was great and food was good. Came back this morning for breakfast with my boyfriend and ended up walking out. We were seated right away. (Last time there was a wait.) A waitress came by to take our drink order. She said our waitress would be Jazzie. We got our drinks right away. Jazzie stopped at the table behind me, but never stopped by ours. (I only know this because someone called her by name.) The po... read more
My wife and I visited the Black Bear on Bristol in Santa Ana for lunch on Wednesday because we heard good things about it. I challenged them to the simplest thing imaginable -- a classic cheeseburger and fries basket. The burger came squashed with finger prints all over it and the fries were way under cooked. To be fair, my wife ordered a spinach salad and said it was quite good. The service was slow, and when I pointed out the shortcomings in my order, all they said was sorry. With so many other good restaurants in the ... read more
My wife and I visited the Black Bear on Bristol in Santa Ana for lunch on Wednesday because we heard good things about it. I challenged them to the simplest thing imaginable -- a classic cheeseburger and fries basket. The burger came squashed with finger prints all over it and the fries were way under cooked. To be fair, my wife ordered a spinach salad and said it was quite good. The service was slow, and when I pointed out the shortcomings in my order, all they said was sorry. With so many other good restaurants in the ... read more
Second time here ... service was poor... they had no spoons had to stir coffee with a straw our server stated!!! Burger was tasteless! Going to stick with the breakfast foods.. they were very good had to ask and ask for things like napkins, more coffee , spoons
My third time and was surprised by how bad the food I got. The first two times were OK and gave me enough reason to come back and try more items in the menu. I had fish and chips which was more greasy than normal and the fries looked like they were left overs given another soaking in the deep fryer (I posted a picture on my wall). My companion had spaghetti and meatballs with pasta looking dry and unappetizing. We walked in at a busy time and perhaps the cook was still learning the ropes in the newly opened diner.
My third time and was surprised by how bad the food I got. The first two times were OK and gave me enough reason to come back and try more items in the menu. I had fish and chips which was more greasy than normal and the fries looked like they were left overs given another soaking in the deep fryer (I posted a picture on my wall). My companion had spaghetti and meatballs with pasta looking dry and unappetizing. We walked in at a busy time and perhaps the cook was still learning the ropes in the newly opened diner.
Been here 5 times... It keeps getting worse and worse! Plus the people are rude and don't fix what they do wrong with your order. Never will come back after the last time. They gave me a frozen lava cake then tried to charge me for icecream! And on top of it they said they wouldn't heat up my cake!
Very disappointed with our meal my wife had the meatloaf and it was very undercooked.I had a Blt blast now how can someone mess up a BLT.VERY disappointed with it being my 1st time .
Frequently asked questions about Black Bear Diner Santa Ana
How is Black Bear Diner Santa Ana rated?
Black Bear Diner Santa Ana has a 4.4 star rating with 3,837 reviews.
When is Black Bear Diner Santa Ana open?
Black Bear Diner Santa Ana is closed now. It will open at 6:00 a.m.