Black Bear Diner Tarzana's cover image
Claimed

This profile has been claimed by the business owner or representative.

Black Bear Diner Tarzana

4.1

About this business

Location details

18355 Ventura Blvd, Tarzana, CA, 91356, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.12,143 reviews
Select a rating
Susan S.'s profile image
Susan S. 
rating
a year ago

I have ordered from here for a few years. The last 2 times I have ordered the pancakes have been burnt and dry. These have been my favorite for years. So sad that this place has gone down hill. I will miss their food as I don't think I will be eating here anymore. 

jane d.'s profile image
jane d. 
rating
a year ago

Sometimes this place is great, I enjoy most of their food but they really need to figure out their hash browns, it's literally the reason I don't go here. They're somehow hard/stale like they're not cooked through but ALSO overcooked, I don't even know how to describe it. Like someone took freezer burned hash browns and cooked them on too high a heat for too short a time with no oil, and only on one side. If they had better hash browns I'd go here for breakfast all the time, but for the prices I can't justify going when th... read more

Business response:

Please excuse any inconvenience caused by the quality of our hash browns. We take your feedback seriously and will address this issue immediately. Thank you for bringing this to our attention. 

Jeff m.'s profile image
Jeff m. 
rating
a year ago

Disgusting breakfast. Eggs tasted like they were packaged and then grilled on meat. Hasbrowns had no flavor but the shortening or lard it was cooked with. The biscuit was too dry and also had no flavor no amount of ketchup for the hasbrowns or butter and jam could help. We also had the blueberry bear claw french toast and it was hard and dry. When we brought the issues up to the server she did nothing to help and said when you pay at the front you can ask for a manager if you like. WISH WE COULD GIVE THIS ZERO STARS FEE... read more

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Jeff D.'s profile image
Jeff D. 
rating
a year ago

The quality has really plummeted. For $18.99, for 3 pancakes, 2 pieces of bacon, 2 pieces of sausage and 2 eggs...the pancakes were good, but the breakfast sausage and the bacon were served cold and both were not the same quality or brand that were previously served. The server brought a new plate of hot sausage and bacon, but it was just low quality. This will be the final time eating here for us. 

Business response:

It's regrettable to hear about your recent experience at Black Bear Diner Tarzana. We apologize for the quality of the breakfast sausage and bacon you received. We will address this issue with our team to ensure it doesn't happen again. Thank you for bringing this to our attention. 

Sean S.'s profile image
Sean S. 
rating
a year ago

Probably the worst food I've had in a very very long time. We got the avocado toast and their hamburger and it was bad. 

Sharon F.'s profile image
Sharon F. 
rating
a year ago

Best service ever worst food I've had in years. Into sandwich was rubbery and grey. Obviously microwaved. Swiss cheese had no flavor and was not melted. Disgusting. Again the server was wonderful. $30 for one meal wasted. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Kathy N.'s profile image
Kathy N. 
rating
a year ago

After visiting Black Bear diner this morning, I ordered a waffle with eggs and coffee. Biting into the waffle there were huge pieces of black plastic, and I almost broke a tooth. After informing the staff that I didn't want anything else, they actually charged me for the coffee, which I did not drink and the eggs which I did eat. I will not be going back there again. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kathy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Charlie D.'s profile image
Charlie D. 
rating
a year ago

All, I should have read the recent reviews. My three friends & I went there last evening@5pm, where only one other customer was present. Although the waiter was trying real hard to provide service, he was just too busy. We didn't mind the wait. However, we minded the drop in the quality of the food. I've been to several BBear diners, including this one. The quality of the food was the worst. My friends and I all stated, "take this location off of our list of restaurant," including making a prediction that this Tarzana BB... read more

Business response:

Charlie , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Larry P.'s profile image
Larry P. 
rating
a year ago

The dinners I wanted to order from the menu were not available. Poor excuse of a waiter served me who acted like I was the problem and not the fact that he said the delivery had not arrived is why they were out of food. Also the employees were sitting at the counter jaw jacking about where you can get the best weed. This place is a shit hole. 

Business response:

We apologize for the inconvenience you experienced during your visit to Black Bear Diner. We understand your frustration with the limited menu options and the behavior of our waiter. We take your feedback seriously and will address these issues with our staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

Frequently asked questions about Black Bear Diner Tarzana

How is Black Bear Diner Tarzana rated?

Black Bear Diner Tarzana has a 4.1 star rating with 2,143 reviews. 

When is Black Bear Diner Tarzana open?

Black Bear Diner Tarzana is open now. It will close at 10:00 p.m.