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Black Bear Diner Tarzana
- Restaurants
- Tarzana, CA
About this business
Location details
18355 Ventura Blvd, Tarzana, CA, 91356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Awful experience. We came here to celebrate with a brunch and We had to wait 45mins for the young guy server Julio to come talk to us for the first time. He was too focused on a big party he was helping. Other tables got seated after us and got served their drinks and orders before we even got to order since they were being served by another server. Then we had to wait another 30mins to get our food. In all this time Julio did not come check in with us even once. Eventually when the food came it was the wrong order but we ha... read more
Sitting here waiting for our food for the last, maybe 45 minutes worst service ever took him 30 minutes to get our drinks decided to order our drinks and food at the same time still have not received our food..... I don't know if it's because they were short staffed or because he was so concentrated on the big party he was helping.
Have not been here since they opened years ago. Yes they have things you do not normally get in a restaurant like pot roast or meat loaf but I only had a simple breakfast with hash browns. The potatoes were terrible - so dry, unflavorful, and parts were hard as rocks and reminded me of chewing on leather. Could not eat them. I told the waitress and it did not phase her one bit. Did not offer to give me something else or take them off the bill. My breakfast was way over priced at $25.92. Not going back. Either get a b... read more
Ordered a burger with loaded fries. Took one bit of my burger. Then a fly landed on my burger and didn't move. Asked them to remake it and they did. But the also changed my fries. Thought I would get loaded fries again. Ended up with fries topped with bacon. Also looked under our table and that's when you can tell they don't clean as well as they should. Had a steak knife and open creamers. Really wanted to like this place. Will not be coming back. How sad.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Black Bear Diner is a chain with a hunting lodge theme that really appeals in ski towns and other touristy spots. They've got souvenirs and a menu printed like a newspaper, and they serve really huge portions of very mediocre food. The outpost in Tarzana, in a space formerly occupied by a Coco's, drew crowds when it first opened, but has since lost much of its appeal, no doubt because the prices are very high, especially compared to either of the family-run breakfast spots that essentially flank Black Bear, serving better fo... read more
The food was wonderful. Unfortunately the service left much to be desired. They' seemed to be chronically understaffed with two waitresses serving a section containing 30 tables. They tried hard but couldn't keep up
The food was very disappointing. I went twice. Once for breakfast and once for dinner. The breakfast was not good, and the eggs Benedict was disgusting, horrible sauce and substandard bread. The all you can eat fish fry was a joke. The fish was overcooked and had more breading than fish. The hush puppies were dry and tasteless. The coleslaw was average. Now the good. The French fries were delicious. The prime rib was good and the corn bread was delicious. The coffee, and milkshake, was very good. The service was excellent, t... read more
The food was so horrid I wouldn't feed this food to my neighbors dog. The eggs were so dry and gummy I was convinced it was expired astronaut food. The fresh squeezed oj was the only thing half descent there. But on a positive note the service was good and she was very understanding of our complaints.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The Service was excellent but the food was absolutely absurd. i ordered a veggie omelette with a pancake and hash browns on the side. the hash browns were overly cooked and not cooked at the same time which is confusing. the veggie omelette was disgusting and unedible. it was hard to eat with lack of flavor. the pancake taste undercooked, it taste just like uncooked pancake batter. it doesn't seem like its the cook thats the issue it seems like the products that they use to make the food is low quality. DO BETTER
Frequently asked questions about Black Bear Diner Tarzana
How is Black Bear Diner Tarzana rated?
Black Bear Diner Tarzana has a 4.1 star rating with 2,071 reviews.
When is Black Bear Diner Tarzana open?
Black Bear Diner Tarzana is open now. It will close at 9:00 p.m.