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Black Bear Diner Tarzana

4.1

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Location details

18355 Ventura Blvd, Tarzana, CA, 91356, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.12,167 reviews
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Larry P.'s profile image
Larry P. 
rating
2 years ago

The dinners I wanted to order from the menu were not available. Poor excuse of a waiter served me who acted like I was the problem and not the fact that he said the delivery had not arrived is why they were out of food. Also the employees were sitting at the counter jaw jacking about where you can get the best weed. This place is a shit hole. 

Business response:

We apologize for the inconvenience you experienced during your visit to Black Bear Diner. We understand your frustration with the limited menu options and the behavior of our waiter. We take your feedback seriously and will address these issues with our staff to ensure a better dining experience in the future. Thank you for bringing this to our attention. 

B B.'s profile image
B B. 
rating
2 years ago

I was looking for a place for breakfast and drove by this diner. I was wondering why there was only two people inside one of the only diners open at 7 am in this area. Than I saw the breakfast prices, $20-$25 dollars for eggs. I don't understand why this place is priced so hi, it is obviously keeping people away. I am just not willing to pay $20 for a two egg breakfast. Drove into the next spot. 

Karen P.'s profile image
Karen P. 
rating
2 years ago

My husband and I went to black bear on Saturday around 2 pm. The restaurant wasn't very busy and we were seated right away and served our drinks. After 15 minutes we asked to see our waiter so we could place our order. We waited another 5 minutes and still no one showed up. We went to the front to pay for our drinks and they wanted to know if we ordered food and where were we sitting. My husband told them and asked 5 more times to pay for the 2 diet cokes. I counted 10 people in the place. After still getting no re... read more

Business response:

We apologize for the negative experience you had at our Black Bear Diner. We appreciate your feedback and are sorry for the lack of service you received. We strive to provide excellent customer service and will address this issue with our staff. Thank you for bringing it to our attention. 

Sandy Wood ..'s profile image
Sandy Wood .. 
rating
2 years ago

Theis place raves about their biscuits and biscuits with gravy. The most dense biscuits you only need a bite of. Neither the biscuits or gravy have any flavor at all!! I think they need to quit bragging about the rather large thick balls of dough! No stars from me! 

Sam B.'s profile image
Sam B. 
rating
2 years ago

Once again, the service is phenomenal I'm sure the food is good, but the people that work there are ridiculous not only was the guy cleaning the kitchen, using Sheila shine wearing his gloves, making my food, grabbing the dishes, putting the food together without changing his gloves handling a ladder, which is disgusting And keep making my food and then they forgot to make my food and I had to wait once again black bear diner is at its worst so I won't be going there again 

Cindy T.'s profile image
Cindy T. 
rating
2 years ago

I ordered a full dinner which was expensive, more than I thought it should cost. But I splurged anyway. It came with a side of either mashed potataoes or loaded baked potato for more money. I chose loaded baked potato. It never made it onto the plate and yet I was charged for it and charged extra for the "loaded." The apple cobbler and the berry cobbler or pie were both very bad . First off they had no sugar in them, no sweetener. The apples tasted like mushy lemon something. The berries had no sugar and tasted lik... read more

Business response:

We regret the negative experience you had at Black Bear Diner. We are grateful for your input and will address the concerns you mentioned with our team. Please contact us at info@blackbeardiner.com so we can better understand your concerns and make the corrections needed. 

Yolanda R.'s profile image
Yolanda R. 
rating
2 years ago

So disappointing. Met sister for breakfast. First the AC was not working on one side of restaurant. We're they were sitting every one. We asked to be moved to the cooler side. Had the California omelette, cheese ,mushroom and avocado. They were skimpy on the avocado. Too much mushroom and not enough cheese.It tasted like they poured the oil from the mushrooms cooked in on the omelette. Asked for their biscuit and hahbrowns. The biscuit looked like a large muffin tasted over done, hash browns were the only decent item. Even t... read more

Fatima M.'s profile image
Fatima M. 
rating
2 years ago

Maybe ordered wrong dish but never again . Kids pizza straight up frozen when served had to send back My burger was cold and i asked for sweet potatoes instead and they taste old and stale so sad 

Santa C.'s profile image
Santa C. 
rating
2 years ago

Horrible food, my patty melt was terrible. So as other dishes that we ordered. To me, the cook is inexperienced or didn't understand English. First I was served Tuna melt, the bread was burnt and I sent back to the kitchen. I can hear manager n waiter was telling the cook patty melt is beef .. meat.. awhile later I received and tasteless. I've been to the one in Davis, Ca, and the food was good, that's why I came to this location. Get a new cook. Won't be back. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Frequently asked questions about Black Bear Diner Tarzana

How is Black Bear Diner Tarzana rated?

Black Bear Diner Tarzana has a 4.1 star rating with 2,167 reviews. 

When is Black Bear Diner Tarzana open?

Black Bear Diner Tarzana is open now. It will close at 9:00 p.m.