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Black Bear Diner Tarzana
- Restaurants
- Tarzana, CA
About this business
Location details
18355 Ventura Blvd, Tarzana, CA, 91356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
After visiting Black Bear diner this morning, I ordered a waffle with eggs and coffee. Biting into the waffle there were huge pieces of black plastic, and I almost broke a tooth. After informing the staff that I didn't want anything else, they actually charged me for the coffee, which I did not drink and the eggs which I did eat. I will not be going back there again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kathy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
All, I should have read the recent reviews. My three friends & I went there last evening@5pm, where only one other customer was present. Although the waiter was trying real hard to provide service, he was just too busy. We didn't mind the wait. However, we minded the drop in the quality of the food. I've been to several BBear diners, including this one. The quality of the food was the worst. My friends and I all stated, "take this location off of our list of restaurant," including making a prediction that this Tarzana BB... read more
Business response:
Charlie , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Tarzana
How is Black Bear Diner Tarzana rated?
Black Bear Diner Tarzana has a 4.1 star rating with 2,071 reviews.
When is Black Bear Diner Tarzana open?
Black Bear Diner Tarzana is open now. It will close at 9:00 p.m.