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Black Bear Diner The Woodlands
- Restaurants
- Shenandoah, TX
About this business
Location details
8821 Metropark Blvd, Shenandoah, TX, 77385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedOur waitress Patti was very nice, the food was very delicious and the coffee was the best ever. Would go there again and again.
Business response:
Thank you so much for your kind words, Patricia Rojas. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!
RecommendedI’ve never had good service like that. If you go to this location you need to ask for Jeremy. He was such a amazing waiter
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
If you order pancakes or waffles you will receive 1 small container of syrup which is enough for about 2 bites. I called but was told by the hostess this is all they are allowed. The manager should not be so stingy with syrup. Breakfast would be quit good if not so dry with no syrup
Business response:
Thank you for providing your feedback and letting us know about this issue, Debra Holloway. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
RecommendedDelicious and friendly service
Business response:
Thanks for the kind words and recommendation, Jennifer Phillips. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Recommendedthe food is amazing!! and great service.
Business response:
Aw, shucks, you’re making us blush!
I couldn’t tell you our waiter’s name tonight, because he never told us. I can call him the “Drive By Slammer,” because he barely slowed down as he slammed down our plates. Hash browns were strips of cardboard, baked potato was overcooked, chicken fried steak was disappointing. We never got our check because our waiter was sitting at the counter with someone (not in uniform) so maybe he was multi tasking and trying to get a date in while at work. Who knows? Who cares? Looking back, we should have walked out when he set our ... read more
Business response:
Erika Groot , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
RecommendedCome for the desserts, you won’t be disappointed!!!
very poor service. service was terrible. 1 and a half hours for lunch. not acceptable.
to be honest you would rather go to Denny's and their chicken fried steak is mystery meat it's frozen you get the same steak at dairy Queen
Business response:
David , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Frequently asked questions about Black Bear Diner The Woodlands
How is Black Bear Diner The Woodlands rated?
Black Bear Diner The Woodlands has a 4.7 star rating with 6,823 reviews.
When is Black Bear Diner The Woodlands open?
Black Bear Diner The Woodlands is open now. It will close at 10:00 p.m.