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Black Bear Diner The Woodlands
- Restaurants
- Shenandoah, TX
About this business
Location details
8821 Metropark Blvd, Shenandoah, TX, 77385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
This was my second time going. The first time was good but this time I was not impressed. Went there today for lunch and the waitress we had was absolutely awful! Most of the food was good, but the avocado on one meal was mostly black!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jennifer Lee. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
learn how to make chickenfried steakand cornbread..you are in Texas
Business response:
Michelle Wilson , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Ordered the biscuits and gravy with country potatoes. The biscuits were stale, hard to tear, tough to chew, and square. There were two pathetic dollops of bland gravy. The potatoes were like bagged, frozen potatoes. They were absolutely soaked in butter with no seasoning or roasting at all. Terrible.
Business response:
Thanks for your feedback Elle. We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal, and an email and phone number to reach you, and we will be in touch with you. info@blackbeardiner.com
I tried to order the chicken tender family meal, which is 19.99 but when I put it in my cart it said 42.36 I called the store and asked if I could place a order over the phone because I was having difficulties. The lady told me oh no it’s supposed to be 19.99 which I already knew and to try again, I tried again online and it wouldn’t let me because it was 7:35 I am very disappointed. Wish I could have gotten more help over the phone instead of being told to go online once again which at that time I couldn’t order anything.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
RecommendedWhat can I say? Our first visit to Black Bear Diner couldn't have been any more perfect than it was! To start, our waiter Jeremy, was the BEST! He was super friendly, engaged with our kids who thought he was hilarious, checked up on us frequently, and just made our visit a great one. The food was delicious. I went with Jeremy's recommendation of the Tri Tip sandwich (think French Dip) but better. I could've drank the au jus sauce out of the bowl! My husband had the chicken fried steak & mashed potatoes, my parents both got t... read more
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
I had bad service. that is all
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
RecommendedAwesome! Great food! Great staff!
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
RecommendedGreat food, huge portions! Jeremy was a delight, he was not our server but interacted with our table a lot. He made the extra effort to make sure our friends grandson had a great time and even included a surprise gift. Thank You Jeremy!
Business response:
Thanks for the kind words and recommendation, Alanna Marshall. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
RecommendedOmgosh so delicious! Brisket Eggs Benedict was Smokey and full of flavor. It was served with cheesy bacon grits and skillet red potatoes. My husband had sweet cream pancakes with eggs and bacon. We ordered a biscuit with gravy to Take home . Everything was phenomenal and our waitress, Ashley was a knowledgeable and wonderful server! We highly recommend giving it a try! We will be back!
Business response:
Aw, shucks, you’re making us blush!
Frequently asked questions about Black Bear Diner The Woodlands
How is Black Bear Diner The Woodlands rated?
Black Bear Diner The Woodlands has a 4.6 star rating with 6,824 reviews.
When is Black Bear Diner The Woodlands open?
Black Bear Diner The Woodlands is closed now. It will open at 6:00 a.m.