Black Bear Diner Turlock

Lori L. 

on Yelp

10 months ago

Walked in the restaurant. It smelled like sewage. I would recommend checking the healthy and safety. We turned around and walked out, this was on 12/20/2024. 

Gary W. 

on Yelp

a year ago

Waiter for 30 minutes,my position on the stalled even though people were being seated. The last straw was one of waitresses had family show up 15 minutes after me she then waved them in from the dining area without calling any name and they were seated I asked the person at the check in area how many are running told her what happened she didn't seem to care I then told I thought that was horse shit and left so wasted 30 min of my life and left 

Gary W. 

on Yelp

a year ago

Waiter for 30 minutes,my position on the stalled even though people were being seated. The last straw was one of waitresses had family show up 15 minutes after me she then waved them in from the dining area without calling any name and they were seated I asked the person at the check in area how many are running told her what happened she didn't seem to care I then told I thought that was horse shit and left so wasted 30 min of my life and left 

Marie L. 

on Yelp

a year ago

Went in today for lunch and got told that it would be a 40-45 minute wait. I ended up having to wait longer than that because the kitchen was backed up. How is that our fault? The manager should be able to strategize how to run the day smoothly with the employees so they don't become stressed on everyone waiting. All I saw was the employees running around stressing about the backed up kitchen and the long wait times and the manager was nowhere to be seen. 

Marie L. 

on Yelp

a year ago

Went in today for lunch and got told that it would be a 40-45 minute wait. I ended up having to wait longer than that because the kitchen was backed up. How is that our fault? The manager should be able to strategize how to run the day smoothly with the employees so they don't become stressed on everyone waiting. All I saw was the employees running around stressing about the backed up kitchen and the long wait times and the manager was nowhere to be seen. 

Cheryl C. 

on Yelp

a year ago

Our waitress was very attentive. The food is "okay" but lacks attention, such as not cooking lettuce in a sandwich. One large concern is the hostess who handles the payments, turns right around and handles all the silverware wrapping them in napkins. Manager doesn't seem to help with any cleanup and tables sit uncleared. 

Cheryl C. 

on Yelp

a year ago

Our waitress was very attentive. The food is "okay" but lacks attention, such as not cooking lettuce in a sandwich. One large concern is the hostess who handles the payments, turns right around and handles all the silverware wrapping them in napkins. Manager doesn't seem to help with any cleanup and tables sit uncleared. 

Paty P. 

on Yelp

a year ago

Worst freaking experience and service ever. Black Bear ruined my mom's mother's day breakfast that ended being lunch. We were first told wait time was 30-35mins, but we ended up waiting for over 50mins. We understood it was busy, so we were okay. The thing that was incredibly frustrating was our waitress "Odi" and a random older man (not sure if he was a manager). We waited over a freaking hour for our food. Several people that came in after us had their food before us. We were really patient until the random older man (ma... read more

Paty P. 

on Yelp

a year ago

Worst freaking experience and service ever. Black Bear ruined my mom's mother's day breakfast that ended being lunch. We were first told wait time was 30-35mins, but we ended up waiting for over 50mins. We understood it was busy, so we were okay. The thing that was incredibly frustrating was our waitress "Odi" and a random older man (not sure if he was a manager). We waited over a freaking hour for our food. Several people that came in after us had their food before us. We were really patient until the random older man (ma... read more