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Blenheim House Care Home

4.9

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Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9215 reviews
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Ailsa C's profile image
Ailsa C 
9 years ago

I think this is a very good home with lots of activities taking place. All of the staff here are very helpful, friendly and go above and beyond to help. I feel very safe and happy here. I especially enjoy the trips out as it is nice to get out for a change. 

D S's profile image
D S 
9 years ago

I have found all the staff looking after me during my stay (following a total knee replacement operation) so helpful, friendly and professional- which certainly speeded up my recovery. The activities and entertainment provided was of a high standard and was much enjoyed by all the residents. She food menus were varied and very tasty. 

Business response:

Thank you for the positive feedback. We are really pleased you enjoyed your stay with us and we all wish you well following your operation. 

Jane H's profile image
Jane H 
9 years ago

My husband has been in Blenheim House Care Centre since July 2015. He has always been treated with the utmost respect for all his personal and nursing needs. The home always keeps me informed if he falls poorly or requires anything. As a family, we are always welcome into the home and have attended many of the functions the home run, also the regular relative meets. 

Business response:

Thank you for your review Jane, I am glad that you and your family enjoy our functions and facilities. 

Valerie J's profile image
Valerie J 
9 years ago

After a rather shaky start, greeted by 'are you the new bag lady?' ...'no I'm a patient' ... 'well, you need to go to the 2nd floor'. I went up, found a person who showed me my room and was left alone to unpack etc. feeling very weak after a major cancer operation less than 48 hours before. Not a good start. Things improved markedly when my circumstances were realised. From then on I cannot fault the care I had from all the staff. They could not do enough for me, including accompanying me every weekday to the hospital for ra... read more

Business response:

I am sorry that your admission was not to our usual standards, this has been internally reviewed and our customer service team has also been augmented. I am pleased that you have been happy with your experience thereafter and that our staff have excelled and fully supported you during your residence with us. 

Tony T's profile image
Tony T 
9 years ago

Since my father has arrived at Blenheim House Care Centre, he has gained in both mental and physical health. His walking has improved dramatically, so much so he doesn't even need a walking stick! He could hardly talk when he first came here, now he can string a sentence together. My father's health improvement is a direct result of the outstanding care of this home. Thank you and God bless. 

Business response:

Thank you for such a lovely review. It is really gratifying when the efforts of our team result in such a significant improvement in the lives of our residents. 

Valerie B's profile image
Valerie B 
9 years ago

The staff from nurses to housekeeping were so caring and competent. Everyone person couldn't do enough for yu and for the care of my husband. The rooms, facilities and gardens were amazing and of the highest standard. 

Business response:

Thank you for the really positive review, I am glad our team excelled and you and your husband enjoyed our facilities. 

Steve T's profile image
Steve T 
9 years ago

Overall an excellent facility. Some issues with the timing of medication being applied and laundry being lost but overall an excellent service and level of care is provided. We made a very good choice for my Mum with Blenheim House. Cost is high but probably set right for level for care and facilities. 

Business response:

Thank you for your review, I will ensure that Mark and the team provide you and your family with feedback on the points raised. 

L G's profile image
L G 
9 years ago

Found home to be in good order. Staff very friendly and helpful. Plenty of activities for residents. 

Business response:

Thank you for your positive feedback 

K A O's profile image
K A O 
9 years ago

I am only in about twice a month but I always feel comfortable bringing my young children in to visit. The cafe area is really nice to bring them to. I really like the activities for visits which consist of fireworks evening, coffee mornings, xmas fayre etc. 

Frequently asked questions about Blenheim House Care Home

How is Blenheim House Care Home rated?

Blenheim House Care Home has a 4.9 star rating with 215 reviews. 

When is Blenheim House Care Home open?

Blenheim House Care Home is open now. It is open 24/7.