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Blenheim House Care Home

4.9

Assisted Living Facilities
Melksham, ENG

About this business

Wellness Assisted Living Facilities

Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9211 reviews

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Julian W

5 years ago

Dad has only been at Blenheim for a week-and-a-half but he seems to have settled in very well, at what is a difficult time, due to the care and attention of all the staff. Dad had been having problems mobilising and it's clear that staff have been helping him to help himself. From our first visit, everyone has been very helpful and it's clear that staff interact a lot with residents and there is a strong emphasis on providing interesting and involving events and activities. The physical facilities are excellent - given the c... read more

Business response:

Thank you for your lovely review. Dad is settling in really well and is thoroughly enjoying each facility and activity within the home. Hopefully, you will have the possibility to visit soon, we are looking forward to that.

Susan T

5 years ago

I am so pleased we chose Blenheim as the home to care for our mum. She may have dementia but the staff treat her like any other person. She loves the staff who go the extra mile to make sure she gets the most out of every day. Thank you. Thank you. Thank you.

Business response:

Thank you for reviewing us. It is a privilege to look after your mother. She is great lady, very much loved by everyone, staff and residents. I would also like to thank you and your family for the support given us within mum's care. Together we made a great difference in enhancing her quality of life.

Wendy

5 years ago

I cannot speak highly enough about this wonderful place or the team they have working there. The care my father received was truly outstanding. I can honestly say that each and every member of staff that were involved with Dad's care and that my family and I had dealings with were just amazing. A beautiful place, staffed with caring and lovely people, I can even include the handymen and catering staff, who also went out of their way to do things to help dad. I know you can't name names on here, which is just as well as I wou... read more

Business response:

Thank you for your lovely review. It was a privilege to look after your dad. He is greatly missed by everyone at Blenheim House. I will pass your comments on to the team. Again, I would like to express my heartfelt gratitude for you taking the time to make this review, this is greatly appreciated as we strive to continue to provide outstanding care.

Vicky D

5 years ago

My dad was brought in at the beginning of 2020, as he needed round the clock care. The staff were immediately on hand to help, from getting him from the car to getting him comfortable in bed. I was a regular visitor and was always made welcome, even when I would make a coffee in the middle of a busy mealtime. Every member of staff knew my name, even if I wasn't sure of theirs. Unfortunately, my dad passed away last Friday (14/02/2020) and they were wonderfully sympathetic. All the staff had lovely things to say about him, bu... read more

Business response:

Thank you so much for your review of our service. We are delighted and privileged to have had the opportunity to care for your father. He will be greatly missed by all of us. I will pass your lovely comments to the team on Willows.

H M

6 years ago

We have been using the Friendship Room to have gospel meetings for the residents. The manager has a care for the individual need of each resident. The service and hospitality couldn't have been better, we are very thankful for this opportunity to reach out to the needs of the old people. Thank you!

Business response:

Thank you so much for such a lovely review, we thoroughly enjoyed hosting you here at Blenheim House and are so pleased to be of support to your group. Please do call in if we can be of assistance in the future. Kindest Regards

Chrissie H

6 years ago

The Memory Cafe is superb. When users hear the music, they remember the songs and their faces come alive. One particular lady has a wonderful smile. Their eyes start to look around. My husband has dementia and being able to access this is amazing. He looks forward to each session. It is so important for people in the community to be able to meet the residents and vice versa!

Business response:

Hi Chrissie Thank you so much for your lovely comments. We are delighted that the memory café is effective, and we look forward to many more, along with some other superb activity provision planned for the coming months. Sally

Audrey A

6 years ago

For the fourteen days I spent there, I could not have been more cared for and welcomed.

Business response:

Thank you for the review Audrey! We miss you, I hope the home improvements are going well, please come and see us again one day. We now have a Therapy Dog (puppy) called Bailey!

Daniel B

6 years ago

The staff team are just lovely, my Nana loves it. It's pretty, quiet and the food is great. She has company if needed, help if needed and really nice food. Thank you guys, I sleep much better knowing she's here. Highly recommend, it's not like you imagine from the old days now. Thanks.

Business response:

Thank you very much for your kind review. Feel free to let us know when you next visit and we can have a cup of tea and a slice of cake, hopefully in the garden.

Ruth P

6 years ago

My mother came in for respite care, unfortunately, her husband died whilst she was in there. She will now be staying permanently. I think the care is excellent. Day trips, entertainment, gardening club, all sorts. My stepfather was in Blenheim for 3 days palliative until he died. I can only say he was cared for with love.

Business response:

Dear Ruth, Thank you so much for your kind words. It was a pleasure to care for your Stepfather and your Mother is a pleasure to spend time with and care for.