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Blenheim House Care Home
- Assisted Living Facilities
- Melksham, ENG
About this business
Location details
27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
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Mum has only been at Blenheim House for a couple of months but has settled in so well and is very happy here. The staff have all been so welcoming and are always ready and willing to help.
Happy, content and relieved how my mother is so well looked after in her later years.
Business response:
Dear Carole, thank you for taking the time to complete this very positive review of our home. Feedback is very important to us and is used to aid us to continually improve. Kind regards.
A modern facility maintained and cleaned to a high standard. Comfortable rooms of a comfortable size, able to accommodate some of my mother's own furniture. Excellent staff who cared for my mother and our family with genuine care and empathy. I felt Mum was in a comfortable, safe, caring environment.
First impression fo the home is good. Staff on front desk excellent very knowledgeable about the home and facilities. Dealt with question and enquiries very professionally. The facilities in the home are very good. The home is clean and well kept, food is good, staff friendly. The cafe area is excellent for the family. Laundry was an issue, clothes often missing.
When we arrived four or five staff greeted my husband and said "Welcome Back" (his second stay). He was well looked after and a carer helped with his morning showers. I had lunch with him on the day he arrived and on the day after I returned from a short holiday and enjoyed an excellent well presented lunch on each occasion. I appreciate his chance of a break in such attractive surroundings as caring can be tiring when one is 86.
Help was always at hand, pleasant surroundings and very clean. Staff were very helpful and friendly. Enjoyed all the activities with the option to join in or not. Felt very safe and small problems were dealt with quickly.
My mum came here for end of life care and deteriorated very quickly. My sister and I found this hard but nurses and carers were fantastic, always checking we were ok as well as mum, very caring and compassionate. Making it an easier experience all around.
I have found the care and attention that we have received for my mum as excellent. All the staff are caring and compassionate. Beautiful outdoor space and a coffee shop for relatives to use and this has been wonderful. Also giving us lunch and nothing is too much trouble. If you need to go into a care home, this is going to be the best you are going to get! Only one thing that the toilet is not working in the bedroom and there is horrible limescale in the toilet.
My father moved into Blenheim House in May and passed away mid-August. His stay was much shorter than I anticipated but it was long enough for me to form a very positive impression of the care centre. It has beautiful gardens, delicious food, light and airy rooms and varied activities, but it is the attitude of the staff that so impressed me. Dad had a room on Clover Street, the Dementia floor, and was very frail and vulnerable; the staff were wonderful with him, showing such compassion and understanding and he had settled w... read more
Business response:
Thank you for taking the time to write this review about our fantastic staff team at Blenheim House. I am so pleased that they were able to support you and your loved ones at what I know is a very difficult time. We are very lucky to have such a compassionate and caring team at Blenheim House and I will ensure that your thanks and kind words are shared with all of them.
Frequently asked questions about Blenheim House Care Home
How is Blenheim House Care Home rated?
Blenheim House Care Home has a 4.9 star rating with 211 reviews.
When is Blenheim House Care Home open?
Blenheim House Care Home is open now. It is open 24/7.