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Blenheim House Care Home

4.9

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Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9211 reviews
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Barrie V's profile image
Barrie V 
8 years ago

The whole affair around my Father-in-law who passed away in late December, could not have been handled any better anywhere. All of the family were so grateful for the way in which all the staff treated us all at a very emotional time. 

Business response:

Thank you for your very kind words, we are truly sorry for your loss Barrie. If you or your family need anything please don't hesitate to ask and our door is always open. 

Nigel T's profile image
Nigel T 
8 years ago

I cannot thank all the staff for their love and care for my father, especially during the last few days of his life and I could not have wished him to be in a better place. They not only cared for him as they would have done for their own family, but the level of care shown for myself and the rest of the family during this time was excellent. 

Kenneth B's profile image
Kenneth B 
8 years ago

My wife spent her last few weeks at this centre. She had serious physical problems and her mental capacity was severely affected by her medical drugs. At all times the centre staff did their best to maintain her dignity and comfort level. They exhibited a high level of personal involvement and concern. At all times I and other visitors were given as much help as possible and always made very welcome to her bedside. I thank all the care and nursing staff for their determined effort to my wife's last days as peaceful and as di... read more

Business response:

Thank you very much for your kind words, I will pass on your message to the team. If you ever need anything you know where we are our door is always open. 

Sandra F's profile image
Sandra F 
8 years ago

We, as a family, moved our loved one into this nursing home to be closer to us all and from the moment we stepped in, without prior appointment, through the doors we were welcomed warmly and shown around the premises. We met staff and residents who were all very relaxed and friendly. The rooms are all spacious en-suite and adorned with resident's own personal effects. The carers are all very professional and help each other when needed. Great efforts are made to preserve dignity at all times for residents. Dietary requiremen... read more

Business response:

Thank you so much for your kinds words Sandra, I'm so pleased you and your family feel at home here at Blenheim House. 

Sarah-Jayne H's profile image
Sarah-Jayne H 
8 years ago

Following a move from another care home, I was worried how my mum would settle. Within two weeks she is comfortable, happy and settled. A recent visit by the wonderful activity lady saw two rabbits sitting on her bed! She enjoyed this experience and all the care she is being given by all staff at Blenheim House Care Centre. Thank you, everyone. 

Business response:

The leisure and lifestyle team at Blenheim House spend a lot of time getting to know all the residents and when a new resident moves in they want to make sure they feel part of the Blenheim House family. I am so pleased that Mum has settled in and that she is loving the rabbits. 

Ailsa C's profile image
Ailsa C 
8 years ago

I think this is a very good home with lots of activities taking place. All of the staff here are very helpful, friendly and go above and beyond to help. I feel very safe and happy here. I especially enjoy the trips out as it is nice to get out for a change. 

D S's profile image
D S 
8 years ago

I have found all the staff looking after me during my stay (following a total knee replacement operation) so helpful, friendly and professional- which certainly speeded up my recovery. The activities and entertainment provided was of a high standard and was much enjoyed by all the residents. She food menus were varied and very tasty. 

Business response:

Thank you for the positive feedback. We are really pleased you enjoyed your stay with us and we all wish you well following your operation. 

Jane H's profile image
Jane H 
8 years ago

My husband has been in Blenheim House Care Centre since July 2015. He has always been treated with the utmost respect for all his personal and nursing needs. The home always keeps me informed if he falls poorly or requires anything. As a family, we are always welcome into the home and have attended many of the functions the home run, also the regular relative meets. 

Business response:

Thank you for your review Jane, I am glad that you and your family enjoy our functions and facilities. 

Valerie J's profile image
Valerie J 
8 years ago

After a rather shaky start, greeted by 'are you the new bag lady?' ...'no I'm a patient' ... 'well, you need to go to the 2nd floor'. I went up, found a person who showed me my room and was left alone to unpack etc. feeling very weak after a major cancer operation less than 48 hours before. Not a good start. Things improved markedly when my circumstances were realised. From then on I cannot fault the care I had from all the staff. They could not do enough for me, including accompanying me every weekday to the hospital for ra... read more

Business response:

I am sorry that your admission was not to our usual standards, this has been internally reviewed and our customer service team has also been augmented. I am pleased that you have been happy with your experience thereafter and that our staff have excelled and fully supported you during your residence with us. 

Frequently asked questions about Blenheim House Care Home

How is Blenheim House Care Home rated?

Blenheim House Care Home has a 4.9 star rating with 211 reviews. 

When is Blenheim House Care Home open?

Blenheim House Care Home is open now. It is open 24/7.