Birdeye reputation management and customer happiness blog | Birdeye

This image is for the blog on negative customer reviews. The pic depicts Birdeye's product dashboard. Birdeye helps businesses improve their customer experience. Read the blog for more.

Turn negative customer reviews into positive with these 7 steps

9 min read

Last Updated Jun 17, 2024

Woman responding to a business survey

How to find survey respondents and get the most out of your surveys

10 min read

Last Updated Nov 28, 2023

Image shows the banner for the Birdeye View event on " Grow sales by delighting customers" featuring George Grigoryan - Marketing Director, SEV, and Vandana Agarwal, VP of Pre and Post-Sales, Birdeye and Justin Meredith.

Grow sales by delighting customers

14 min read

Last Updated Jun 17, 2024

Image shows a couple talking to an insurance agent

8 ways to improve customer experience in insurance industry

10 min read

Last Updated Oct 11, 2023

Want to know more about retail reputation management? Read our ultimate guide in this blog.

5 strategies to elevate your retail reputation management

11 min read

Last Updated Mar 7, 2024

This image is for the blog on reputational risk. The pic depicts Birdeye's product dashboard. Birdeye helps businesses improve their customer experience. Read the blog for more.

Reputational risk explained: Effective strategies to buildtrust and credibility

11 min read

Last Updated Oct 16, 2023

What is brand perception, how to measure it & 4 examples

14 min read

Last Updated Oct 16, 2023

Image promoting Jay Baer's conversation from Birdeye View

Hugging your haters: A conversation with customer experience expert Jay Baer

6 min read

Last Updated Nov 28, 2023

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Google Merchant Center Next: What businesses need to know

7 min read

Last Updated Oct 26, 2023