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Bluebird Care Calderdale & Bradford
- Home Health Care
- Halifax
About this business
Location details
Office 20, Hanson Lane Enterprise Centre, Hanson Ln, Halifax, HX1 5PG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very satisfied with the care given to my husband whilst I was having a break with my daughter. Our care organiser was very helpful and friendly. She also kept me informed that my husband was well and happy, which was great. As I never actually met the carers I can only take my husbands opinion. Thank you for your help.
Business response:
Thank you so much for your kind words.We're delighted to hear that you were satisfied with the care your husband received while you were away. It's wonderful to know that our care organiser was able to keep you informed and reassured during your break.Although you didn't meet the carers personally, we're very glad your husband felt happy and well looked after, his comfort and wellbeing are always our top priority.Thank you again for your feedback. It means a lot to us!
Overall care is good. Occasionally carer late but tries to complete all tasks.
Business response:
Thank you for your feedback! We're glad to hear you're happy with the overall care. We apologise for any occasional lateness and truly appreciate your patience and understanding. It's great to know the carer continues to complete all tasks. Your comments help us improve.
We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.
Business response:
Thank you so much for your kind words about our carers were truly delighted to hear that you find them professional, friendly, and efficient. Your 10 out of 10 rating means a lot to us and will be shared with the team.Were very sorry to hear about the challenges you've experienced with scheduling and consistency of care. We understand how important privacy, dignity, and routine are, especially for your husband, and we sincerely apologise for any stress this has caused. Your feedback is incredibly valuable and helps us improv... read more
Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.
Business response:
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you were pleased with the care and support provided for your husband while you were away. It means a great deal to us to know that our carers made a positive difference and that you found our service friendly and caring.At Bluebird, we strive to deliver compassionate and reliable care, and it's always rewarding to hear when we've achieved that. We truly appreciate your trust in us and would be honoured to support you and yo... read more
I stay in the home with my friend quite often when she visits her Dad. I have known my friends father for over 40 years and am part of the family. We have been there over Easter. I just wanted to thank all the care workers who look after my friends father. They are always smiling and friendly. They are very professional and really give that feeling that they care. Nothing is too much for them and they chat to my friends father as if they know him so well. A big thank you to Bluebird.
Business response:
Thank you so much for your kind words and thoughtful message. It truly means a lot to hear such positive feedback from someone who knows the family so well and has been part of their lives for so many years.Were so glad to know that your experience over Easter was a good one, and that our care team made a positive impression. Our carers work hard to provide compassionate, professional support, and its wonderful to hear that their efforts are felt and appreciated
Overall I found Bluebird to be a good care agency. They were very flexible in their approach. They were a really supportive team and responded to changing needs. My Mum said the carers were lovely.
Business response:
Thank you so much for your kind words and thoughtful feedback.Were really pleased to hear that you found Bluebird to be flexible and supportive, and that your mum had a positive experience with our carers. It means a lot to us to know that our team made a difference and responded well to your mums changing needs.
Dear Bluebird team, We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful, always kind, always compassionate, always respectful. Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help. They are now moving to a care home, but I know our pare... read more
Business response:
Thank you so much for your lovely message. Its been a true privilege to care for your mum and dad, and were so glad we could help them stay in their home for as long as possible.Your kind words mean a lot to our whole team. Well miss them dearly and wish them all the best in their new home.With heartfelt thanks,
gREAT HELP. with walking helping me to get stronger. The girls area Very good help from the cheerful, thoughtful , helpful girls who remember where things go. Always speak to my husband by name.. Thankyou. .
Business response:
Thank you so much for your kind words! We're delighted to hear that walking is helping you feel stronger, and that our team has been a cheerful and thoughtful support. The girls will be so pleased to know their efforts are appreciated-especially their attention to detail and the personal care they show. We'll be sure to pass on your thanks!
Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,
Frequently asked questions about Bluebird Care Calderdale & Bradford
How is Bluebird Care Calderdale & Bradford rated?
Bluebird Care Calderdale & Bradford has a 4.4 star rating with 70 reviews.
When is Bluebird Care Calderdale & Bradford open?
Bluebird Care Calderdale & Bradford is closed now. It will open at 8:30 a.m.