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Bluebird Care Calderdale & Bradford
- Home Health Care
- Halifax
About this business
Location details
Office 20, Hanson Lane Enterprise Centre, Hanson Ln, Halifax, HX1 5PG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall I found Bluebird to be a good care agency. They were very flexible in their approach. They were a really supportive team and responded to changing needs. My Mum said the carers were lovely.
Business response:
Thank you so much for your kind words and thoughtful feedback.Were really pleased to hear that you found Bluebird to be flexible and supportive, and that your mum had a positive experience with our carers. It means a lot to us to know that our team made a difference and responded well to your mums changing needs.
Dear Bluebird team, We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful, always kind, always compassionate, always respectful. Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help. They are now moving to a care home, but I know our pare... read more
Business response:
Thank you so much for your lovely message. Its been a true privilege to care for your mum and dad, and were so glad we could help them stay in their home for as long as possible.Your kind words mean a lot to our whole team. Well miss them dearly and wish them all the best in their new home.With heartfelt thanks,
gREAT HELP. with walking helping me to get stronger. The girls area Very good help from the cheerful, thoughtful , helpful girls who remember where things go. Always speak to my husband by name.. Thankyou. .
Business response:
Thank you so much for your kind words! We're delighted to hear that walking is helping you feel stronger, and that our team has been a cheerful and thoughtful support. The girls will be so pleased to know their efforts are appreciated-especially their attention to detail and the personal care they show. We'll be sure to pass on your thanks!
Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,
On the whole, I find the Bluebird Care service absolutely fine, they show care and respect when assisting my mother and her daily needs. They keep to schedule as close as possible and are always polite, they check that my mother has taken her prescribed medication. I believe the service could be improved if they could send regular carers who would start to know my Mother's needs better, than currently as there seem to be many different carers visiting.
Staff are very efficient, friendly, caring and polite. They have gone the extra mile for my dad. Once when his medication was late, and one evening when he had fallen they called me and the care line then waited until I arrived. Would recommend.
Bluebird have been caring for my elderly father for over 12 months and have been excellent. They are always pleasant and helpful in difficult circumstances. They have and continue to help by getting him mobilised and he now can move with assistance using a frame. They have encouraged him and continue to assist in him starting to paint and use his art materials.
The carers are very caring but would like them to be able to do more variety of food and would like the same carers as my mother is getting too many different carers as my mother can tell them what she needs but can’t show them where things are as unable to walk.
Business response:
We understand that a variety of foods is important both for your mother's nutritional needs and enjoyment. I've had a chat with you and your mother. We've arranged a meeting to discuss your mother's likes and dislikes. We will work together to develop a menu with a variety of meals that carers can make in the future. Your mother has four calls a day, seven days a week. Were aiming to have a core team of six carers to cover all the visits. Unfortunately, we may need to bring in additional carers to help cover holidays and sic... read more
We needed the support care for my husband and I can’t thank Bluebird Care enough. We are now in a routine, assist in personal care, assist in hydro sessions, assist in physio exercises at home and clinic, assist in baking, and cooking, assist in helping my husband back into the community. Lovely ladies and gents, who can’t do enough for us. Thank you.
Business response:
Our aim is to enrich our customer and their families lives. It is very satisfying to see that our carers assist in such a variety of activities including hydro sessions, physio exercises, baking, cooking and getting out and about. I am very happy to hear that our carers go above and beyond for your husband and yourself. It is comments like this that we strive to achieve and learn from. I will be sure to pass on your kind words and thanks to our wonderful carers. Thank you for taking the time to leave your positive feedback, ... read more
Frequently asked questions about Bluebird Care Calderdale & Bradford
How is Bluebird Care Calderdale & Bradford rated?
Bluebird Care Calderdale & Bradford has a 4.5 star rating with 80 reviews.
When is Bluebird Care Calderdale & Bradford open?
Bluebird Care Calderdale & Bradford is closed now. It will open at 8:30 a.m.